Job Description

Role
The Day-To-Day Activities
Job Summary
Serves as Solution Analyst in charge of engaging Product Owners/ Managers on Requirements, designing solutioning options, and supporting the delivery of Change Requests and Projects. Practice vendor/ stakeholder management during project/ CR delivery.
Job Responsibilities

• Strategic: Align technology strategy with business goals by leveraging emerging trends, optimizing architecture, and driving innovation to maximize value and future success.
• Solution Engineering: Drive business optimization and innovation by designing scalable, reusable solutions, integrating technology platforms, and fostering continuous improvement for efficiency and agility.
• Applies System Concepts: Analyze root causes, identify requirements, and leverage system capabilities to design and implement effective technical solutions.
• Build Domain Expertise: Develop deep expertise in application modules, staying current on emerging technologies to tailor solutions, drive innovation, and support business needs.
• Builds and Applies Programming Acumen: Apply coding knowledge, configuration solutions, and API integrations to address business requirements and stay updated on emerging trends.
• Builds SDLC and Application Development Knowledge: Utilize system concepts and SDLC knowledge to contribute effectively to application development and business solution design.
• Analyzes Requirements: Analyze root causes, define system requirements, and propose cost-effective solutions aligned with business needs and validation metrics.
• Enable Strategy and Architecture: Align solutions with business priorities by considering the full operating model, evaluating sourcing opportunities, and leveraging market trends to enhance ISD strategy.
• Problem Solving: Integrate new methods and tools to create practical, customized, and sustainable solutions, leveraging agile approaches and data-driven insights for business impact.
• Analyse external trends: Leverage emerging technologies and market innovations to recommend solutions, effectively communicate technical-business challenges, and introduce new possibilities for internal adoption.
• CR/ Project Delivery & Stakeholder Management: Oversee and manage CR delivery, prioritization, and progress while ensuring alignment with business needs, stakeholders, and strategic initiatives.
• Budget: Drive AOP budget planning, expenditure management, and project pipeline development, ensuring alignment with divisional roadmaps and business cases.
• Others: Undertake any other duties/functions that are assigned by the SA Leadership team

About You
Job Requirements

• Degree in Computer Science / IT / Telecommunication or equivalent
• Minimum 6-8 years of relevant working experience in Telco area.
• Possesses experience in the following areas:

1. Customer & Billing Systems

• Strong understanding of CRM software, customer, billing account, and subscriber management.
• Hands-on experience with billing systems, financial software, charging, invoicing, journaling, and payment center operations.

2. Digital Commerce & Service Platforms

• Knowledge of eCommerce systems (B2B2C), App-In-App/Mini Program ecosystems, and third-party service gateways, and has experience in loyalty and campaign management solutions.

3. Programming & Software Development

• Proficiency in programming languages such as Java, Python, VB.NET, Bash, and JavaScript.
• Familiarity with software development methodologies and enterprise-level software systems.
• Experience with mobile app development, including UI/UX design, testing, debugging, and performance optimization.

4. Automation & AI

• Hands-on experience with Power Automate Cloud, PowerApps, Power Automate Desktop, UiPath, and JIRA Automation, with exposure to AI-driven automation and Microsoft CoPilot.

5. Data & Business Intelligence

• Proficiency in Power BI, data modeling, data transformation, and DAX formulas.
• Experience with data warehousing, ETL processes, and data governance best practices.

6. Cloud & Infrastructure

• Knowledge of cloud platforms (AWS, Azure, Google Cloud) and cloud computing concepts (virtualization, containerization, serverless computing).
• Experience in cloud-native development and enterprise network & infrastructure management.

7. Database & Enterprise Systems

• Strong experience in SQL, SharePoint, and SAP for database design and management.

8. Vendor & Project Management

• Experience in vendor management, including evaluation, coordination, and integration of third-party solutions.
• Provide coaching, solution guidance, and performance development while ensuring alignment with SA methodologies, tracking CR progress, and supporting leadership reporting.

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What's Next ?Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.