Lead Product Manager, Trust

Petaling Jaya, Selangor, Malaysia

Job Description


Company DescriptionAbout Grab and Our WorkplaceGrab is Southeast Asia\'s leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we\'ve got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.Get to Know the TeamThe Trust product team is dedicated to ensuring that transactions and users on our platform are safe, protected, and genuine. Our team optimizes between user experience and minimizing financial losses.Get to Know the RoleAs a Product Manager for the Trust team, you will lead a diverse group of engineers, designers, and analysts. You will create and execute product strategy and roadmaps. You will contribute to the safety and authenticity of the platform, improving user experience and reducing financial risks. You will report to the Senior Product Management Leader, Grab Financial Risk.This is a hybrid role, and the office is in Malaysia.The Critical Tasks You will Perform

  • You will lead an empowered team to identify platform vulnerabilities and user pain points, brainstorming and implementing solutions to mitigate fraudulent activities.
  • You will collaborate with engineering, data analytics, and design teams to develop and maintain a prioritized product backlog, ensuring the delivery of innovative, user-centric fraud solutions.
  • You will define and communicate product requirements and specifications, thinking creatively and rigorously solving the problem.
  • You will partner with business counterparts and other stakeholders to define and execute well-structured go-to-market plans.
  • You will define success metrics and consistently measure the impact of your work to ensure alignment with organizational goals.
QualificationsWhat Skills You will Need
  • Product Management Experience: At least 5 of experience in product management, particularly with a focus on fraud prevention or trust and safety.
  • Technical Aptitude: Proficiency in understanding technical specifications and collaborating with engineering teams. Experience with fraud detection tools and techniques.
  • Strategic Planning and Roadmap Development: Demonstrated ability to develop and execute strategic plans and product roadmaps.
  • Metrics and Impact Measurement: Experience defining key metrics and measuring the impact of product initiatives, with an emphasis on continuous improvement.
Additional InformationLife at GrabWe care about your well-being at Grab, here are some of the global benefits we offer:
  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life\'s challenges.
What We Stand For At GrabWe are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab

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Job Detail

  • Job Id
    JD1068501
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned