Job Description

Job: Business Support, Management & Efficiency
Primary Location: Asia-Malaysia-Kuala Lumpur
Schedule: Full-time
Employee Status: Permanent
Posting Date: 27/Nov/2023, 2:43:37 AM
Unposting Date: Ongoing

Role Responsibilities JOB SUMMARY

• Support Head, Programme Management Office to co-ordinates management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes;
• Support Head, Programme Management Office to work closely with PMs and the regional/local teams on financial management, project planning, overall project governance and various management reporting.

RESPONSIBILITIES Strategy

• Support Head, Programme Management Office to co-ordinates management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes;

Business

• Monthly update of Governance Dashboard to regional;
• Phase Gate review for project funded by regional;
• Specific Document Reviews: PSC ToR, AED/PED, BRD, PMP, Closure Report, Red Pack Report, Change Request, PSC Deck, PSC MoM and etc.;
• Managing the Project Management Standard (PMS) Assurance framework for the Project/Agile Deliveries/Programme, complying with the Project Governance Policy and PMS, and ensuring staff working on the Projects are aware and comply;
• Supporting the Project/Programme Steering Committee (PSC/PgSC) in preparing quality materials (ToR, Progress reports, Minutes etc.);
• Ensuring Project Tools i.e. Clarity is up to date including Project static data, status update including RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts, and they are tracked and reported to the PSC/PgSC;
• Ensuring that all submissions to committees (AED/PED, Red packs, Closure Reports, etc.) are of the right quality and are timely;
• Support refresh and implementation of the Project Management Standards (PMS) and System Delivery Framework (SDF);
• Provide the important updates from Group ePMO & Clarity Sprint Release to country Project community;
• Coach & guide PMs in AED/PED preparation and subsequent project Management;
• Track/guide PMs to complete PM Accreditation & Training & Certification;
• Enhance/Maintain country PMO Library (Bridge Page) as central source of reference for PMs;
• Organise and co-ordinate country PM sharing session;
• Upgrading country PMs knowledge in PMS, SDF, Clarity by Education via PM Sharing session, PMO Bridge Page and etc;
• Support country various management forum presentation deck and project data request;
• Organise and co-ordinate country project forum;
• Participate and support country yearly investment budget exercise

Processes

• Support Head, Programme Management Office to co-ordinates management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes;
• Support Head, Programme Management Office to work closely with PMs and the regional/local teams on financial management, project planning, overall project governance and various management reporting.

Governance

• Monitor process implementation effectiveness, identify key areas for improvement / issues and enhance process / controls embedding for the effective management of risk including reviewing CSTs, KRIs etc
• Engage teams on the framework parameters and cascade necessary updates to required Delegates.
• Liaise with the various stakeholders to obtain status updates and determine and agree on required actions

Regulatory & Business Conduct

• Display exemplary conduct and live by the Groups Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Change Delivery COE to achieve the outcomes set out in the Banks Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Country and Business Heads, TTO MT, GBS MT

OUR IDEAL CANDIDATE QUALIFICATIONS* TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS

• ANY DEGREE

Role Specific Technical Competencies

• Project Management and/ Agile experience/ certification

• Use of planning tools e.g. Clarity PPM, Jira, Confluence, Trello Core

About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

• Flexible working options based around home and office locations, with flexible working patterns

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers