Job Description

JOB POSITION: LEAD SPECIALIST- HRIT (WORKDAY)

JOB SUMMARY :

• Perform System administration for Global HRIT Platform.
• Supporting HRIT Lead & Manager on work assignments.
• Able to manage Workday functional modules.
• Ensure solutions are consistent with global standards and ensure global solutions architecture team is aligned.

• Provide L2 support to resolve any system related issues.
• Ensure resolution time meeting SLA target.
• Manages all assigned Incident & Change Requests and deliver according to the target resolution time
• Self-discipline and good deliverables to promote accountability and trust at work.
• Perform system configuration and customization.
• Monitor system notification (errors) and take appropriate actions.
• Support end users in system usage and assist in raising overall HRIT Platform proficiency in the end user base.
• Support Manager in executing proof of concepts (POCs) for new Change Request when necessary.
• Provide training with end users in several ASPAC locations if necessary.
• Participate in regional project activities with HRIT focus.
• Successful system and process integration, efficient SLA driven end-user support and communications.
• Delivery of system and business process training for PCR.
• Liaises with necessary colleagues or business partners outside HRIT CoE to ensure delivery of the functional work as required.

• University / College graduate in computer science or other relevant discipline.

• 5 to 7 years\' relevant experience in regional solution/system support.
• Strong knowledge in Workday.

• Relevant Workday certification.

• Absence
• Benefits
• Compensation & Adv Comp
• HCM
• Learning
• Recruiting
• Talent & PDD
• Time Tracking
• Security
• Integration

• SLA familiarity and performance driven work culture.
• Good problem solving and analytical skills.
• Good communication and presentation skills.
• A good team player.
• Consistent and proactive in BAU operations and deliverables