Job Description

Job descriptionSome careers grow faster than others.If you\xe2\x80\x99re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition.We are currently seeking an ambitious individual to join our Technology team in the role of Lead Technology Manager.Principal Responsibilities:This role will carry out some or all of the following activities:

• Provide support across the end-to-end delivery and run lifecycle, utilising their skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand.
• End-to-end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey.
• Liaise with other engineers, architects, and business stakeholders to understand and drive the product or service\'s direction.
• Establish a digital environment and automate processes to minimize variation and ensure predictable high-quality code and data.
• Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality.
• Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end-to-end journeys, ensuring they have an excellent domain knowledge.
• Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release/change.
• Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team.
• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.
• Responsible for automating the continuous integration/continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement.
• Keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable.

RequirementsRequirements:

• Bachelor Degree in Computer Science, Information Technology or IT related disciplines.
• Minimum 5 years of working experiences in IT, preferably in an enterprise or a global environment.
• Solid hands-on API (Application Programming Interface) and RPG development with solid technical knowledge and development experience in IBM i (iSeries).
• Experience in RPGLE/CLLE programming.
• Knowledge in C language, Phyton, machine language is an added advantage.
• Knowledge and experience working on Cloud services is an added advantage.
• Strong data/fact based analytical and problem-solving skills, able to work independently, proactively and under pressure against multiple deadlines.
• Excellent understanding of the full project lifecycle and Agile methodology.
• Ability to easily navigate and adapt quickly and effectively using different tools and technologies.
• Effective communication and interpersonal skills to engage with stakeholders at all levels.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritised.Opening up a world of opportunity.HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by HSBC Bank Malaysia Berhad

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