1. Deliver Training Excellence
Plan training schedules and coordinate internal participants, external parties (dealers) to attain the training
Prepare all training materials and test questions
Prepare training venue and ensure all training equipment are in working conditions
Develop training content development
Demonstrate training vision
Manage a diverse training environment
Coach for service and sales performance
Upload training material and training deliverables in RMS system
Evaluate training effectiveness through trainees' knowledge retention (Test)
2. Managing Training Diversity
Building a High-Performance Team
Conducts Sales Technique and product Training
Cultivate sales and service performance
Conduct all stand-up training and online training in accordance to training manual, requirement and specification
Participate and conduct sales rallies event
Developing and Engaging Team for Workplace Success
Lead and motivate team to contribute to productivity improvement and innovation
Coach productivity and innovation initiatives
Attend to internal employees and external dealers and partners queries related to product knowledge
Generate ideas that may potentially contribute to productivity improvements and innovation
3. Manage people
Manage region trainers
Develop team cohesiveness Build team capability
4. Manage customers
Build and maintain strong relationship with cross functions department
Provide training support
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