involves managing and coordinating programs that enhance the skills and knowledge of employees within an organization. The focus is on training, professional development, and continuous learning initiatives. Here's a breakdown of the typical job scope:
1. Training Program Development
Design, develop, and implement learning and development programs aligned with the organization's goals and needs.
Identify training needs through job analysis, employee feedback, and performance reviews.
Create training materials, manuals, and digital content.
2. Employee Skill Development
Conduct skills gap analysis and assess the current competency levels of employees.
Recommend and design courses, workshops, and on-the-job training sessions to develop the required skills.
Ensure training programs cater to different learning styles and are accessible to all employees.
3. Learning Delivery and Coordination
Organize and schedule training sessions, both in-house and with external trainers.
Facilitate training workshops, seminars, and e-learning sessions.
Ensure the smooth execution of training programs, including venue booking, communication, and materials preparation.
4. Performance and Learning Evaluation
Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance improvement.
Use metrics like post-training surveys, ROI, and employee performance data to measure training outcomes.
Implement improvements based on feedback to continually enhance learning initiatives.
5. Talent and Leadership Development
Develop programs for talent identification, leadership development, and succession planning.
Create mentoring and coaching programs to develop future leaders within the organization.
Collaborate with department heads to address team-specific development needs.
6. Compliance and Regulatory Training
Ensure employees receive training required for compliance with industry standards, legal requirements, and internal policies.
Keep up to date with changes in regulations that may affect training content (e.g., safety, health, data protection).
7. Learning Management System (LMS) Administration
Manage and update the organization's LMS, ensuring it is current with the latest learning materials and resources.
Track employee progress in training programs using the LMS and generate reports as needed.
8. Budget Management
Manage the budget allocated for learning and development initiatives.
Source cost-effective external training providers and materials without compromising quality.
9. Collaboration with Stakeholders
Work closely with HR, department managers, and leadership to align training programs with organizational goals.
Liaise with external consultants, trainers, and institutions to deliver specialized learning programs.
10. Continuous Learning Culture
Promote a culture of continuous learning and professional development across the organization.
Encourage employees to take ownership of their own development through self-learning and skill advancement opportunities.
Key Skills Required:
Strong understanding of learning theories and instructional design.
Excellent communication and presentation skills.
Ability to assess training needs and create tailored programs.
Proficiency with LMS and e-learning platforms.
Analytical skills for evaluating training effectiveness and measuring ROI.
Time management and organizational skills to handle multiple programs simultaneously.
Qualifications:
A degree in Human Resources, Education, Organizational Development, or a related field is often preferred.
Certifications in L&D or training (e.g., CIPD, ATD) can be an advantage.
Experience in designing and delivering training programs is typically required.
Job Types: Full-time, Permanent
Pay: RM4,500.00 - RM5,000.00 per month
Benefits:
Free parking
Health insurance
Maternity leave
Opportunities for promotion
Professional development
Work Location: In person
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