Learning & Development Lead, Operations
Malaysia, Malaysia
Job Description
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Support Learning Business Partners to deliver good customer experience to our internal customers -
Liaise with training vendors to ensure training events are delivered with good customer experience to our internal customers -
Guide team members to enhance service delivery though good customer experience and technology support -
Lead the team in submitting periodic reports and payments within agreed datelines -
Promote marketing awareness in learning and development initiatives through periodic and creative communication -
Use Learning & Development data for dashboard analytics to enhance products and service delivery -
Utilise the Learning Management System for maximum service efficiency -
Ensure Learning & Development meets regulatory, risk, compliance and audit requirements -
Closely monitor our key performance indicators -
Participate in other learning and development initiatives / projected as required
Qualifications
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Degree in any discipline -
Good problem solving skills -
Technology savvy and good in Microsoft Excel -
Attention to details -
Able to communicate effectively with all levels of employees -
Passionate in people development and customer focussed -
At least 3-5 years as team leader -
Possessing a positive attitude with high dependability
Primary Location : Malaysia
Job : Learning & Talent Development
Organization : MAL HR - Human Resource
Schedule : Permanent
: Full-time
Job Posting : 04-Apr-2023, 11:00:00 AM
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Job Detail
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Job IdJD930422
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMalaysia, Malaysia
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EducationNot mentioned