Live Chat Customer Representative In Logistic Industry With Normal Shift (mandarin)

Petaling Jaya, Selangor, Malaysia

Job Description


Live Chat Customer Representative in Logistic Industry With Normal Shift (Mandarin)FollowMYR3,000 - MYR3,600 Per Month,Be an early applicant!Posted an hour ago \xe2\x80\xa2 Closing 13 Sep 2024Be an early applicant!SaveApplyRequirements

  • Candidate must possess at least a SPM or Diploma and above.
  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply
  • Full Training Provided
  • Fluent in the required language Mandarin & English (speaking, reading, and writing)
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.
  • Applicant must be willing to work on Monday to Friday (including PH if PH falls between Monday to Friday)
  • Willing to Relocate to Petaling Jaya.
Responsibilities
  • Process involves receiving document set in email (usually 140 different shipping documents)
  • Organizing the documents by type in tool
  • Manually search shipment in Navisphere (TMS - Transportation Management System)
  • Validate document type matches actual document
  • Name document as per type (eg. Master bill of lading, House bill of lading, Bill of Materials etc.)
  • Any ad hoc task assigned by supervisor.
Benefits
  • Full Training Provided
  • Normal Shift (9am - 6pm, Monday to Friday)
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Annual Leave
  • Medical Leave
  • Career Progression
  • World Class Training provided (Soft skill, system, SOP and product knowledge)
SkillsCustomer service Product Knowledge Market Knowledge Problem Solving DocumentationImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1052002
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned