Job Description

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Live Host Trainer & Moderator
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MYR3,500 - MYR4,500 Per Month
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Fewer than 10 applicants. Your chances are good!
Posted a month ago o Closing 3 Jan 2026
Fewer than 10 applicants. Your chances are good!
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Working Location

• Taman Sungai Kapar Indah Klang Selangor Malaysia 42200

Requirements

• Diploma or Degree in Marketing, Communications, Fashion, or related field.
• Minimum 1-2 years experience in livestream hosting, e-commerce operations, or social media production.
• Strong communication, presentation, and interpersonal skills.
• Analytical mindset with ability to read and act on livestream data.
• Fluent in English and Bahasa Malaysia.
• Passion for fashion, current trends, and online audience engagement.

Responsibilities
1. Host Training & Development

• Design and run structured training for onboarding and ongoing training for livestream hosts (live briefs, mock live session, 1:1 coaching, community guidelines, etc)
• Develop training materials, host scripts, guidelines, and pre-Live checklists.
• Train internal teams on TikTok Live Studio/OBS for livestreaming setups.
• Coach on key live streaming skills: storytelling, product demoing, audience engagement and CTA execution.
• Guide hosts to maintain brand-appropriate appearance, tone, and energy during sessions.
• Review VODs (session recordings) and provide actionable feedback for live hosts to improve their performance.
• Establish training programs, track live hosts progress, and maintain comprehensive training logs.

2. Live Streaming & Content Enablement

• Plan and rehearse weekly Live streaming schedules in collaboration with the Creative Manager / Digital Content Manager.
• Collaborate with Product Strategist to align product showcases and promotions in livestreaming & video contents.
• Plan and manage video content across all accounts.
• Ensure all Live sessions maintain consistency in branding, messaging, and product offerings.
• Train hosts on detailed product understanding: materials, sizing, styling, key sellingpoints, and competitor comparisons.
• Ensure product storytelling is clear, confident, and aligned with brand positioning.

3. Live Moderation & Quality Control

• Monitor live sessions in real time to ensure smooth flow, on-brand communication, and consistent viewer interaction.
• Moderate comment sections: engage viewers, manage questions, highlight promo codes, and filter inappropriate content.
• Support hosts in resolving technical issues (lighting, audio, lag) and maintaining broadcast quality.
• Ensure quality control for Live sessions, including audio/video checks, lighting, framing, and connectivity.
• Develop studio operation guides (checklists, setup tips, troubleshooting) for Live events.

4. Performance Data Analysis & Action

• Track KPIs across all Live sessions and digital content (e.g., average watch time, product-card CTR, GMV, conversion rate, etc).
• Identify reasons for any data drops and implement corrective actions to recover target performance.
• Implement continuous improvement strategies based on performance analytics, experiment outcomes, and best practices.
• Regularly report on hosts progress, training outcomes, campaign results and improvement plans for management review.

Benefits

• Additional leave
• Free parking
• 15% staff discount on Desince products
• Insurance & medical coverage (including panel clinic)
• Medical benefits
• EPF / SOCSO / EIS / PCB
• Monthly lunch gathering treat
• Company trips & staff activities
• Annual salary increment
• Yearly bonus
• Company-provided laptop and necessary devices
• Positive company culture and supportive working environment
• Opportunities to grow and build a long-term career with us

Skills
Live Streaming Training Delivery Communication Skills E-commerce Knowledge Product Demonstration
Important Information
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Skills Required