Confidently explain helmet models, features, and differences (e.g. ventilation, safety standards, comfort, fit)
Promote accessories such as visors, intercoms, pads, liners, gloves, and riding gear
Maintain an engaging, energetic, and trustworthy on-screen presence
Product Knowledge & Demonstration
Demonstrate helmets and accessories live (wearing, opening visors, padding, weight, mechanisms)
Explain
helmet sizing, fitment, and riding use cases
(daily commute, touring, highway, sport riding)
Highlight certifications, safety features, and value propositions clearly
Compare models when viewers ask (entry vs premium, daily vs touring, etc.)
Customer Interaction & Conversion
Actively engage viewers via live chat
Answer product-related questions accurately and confidently
Recommend suitable products based on viewer needs
Encourage viewers to follow the page, stay in live, and make purchases
Push promotions, bundle deals, or limited-time offers during live
Brand & Professionalism
Represent the brand professionally at all times
Follow brand guidelines, scripts, and campaign objectives
Use correct product names and information
Maintain a friendly, respectful, and sales-focused tone
Operational Support
Ensure livestream setup is ready before going live
Flag stock issues, common questions, or viewer feedback
Report technical or platform issues during the session
Requirements
Comfortable and confident speaking on camera
Good communication skills (English / Bahasa Malaysia; Mandarin is a bonus)
Willing to learn
helmet sizing, features, and sales talking points
Sales-oriented mindset (not shy to close or push offers)
Able to work flexible hours, including nights if required
Preferred / Advantage
Experience selling helmets, motorcycle gear, or retail products
Prior TikTok Live / Shopee Live / Facebook Live experience
Interest in motorcycles, riding culture, or safety gear
Ability to handle long live sessions professionally
Training Provided
Product training (helmets, accessories, sizing & fitment)
Sales scripts and live-stream flow guidance
Ongoing support and performance feedback
Job Types: Part-time, Freelance
Pay: RM20.00 - RM30.00 per hour
Expected hours: 20 - 40 per week
Work Location: In person
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