Logistic Customer Service
Sungai Petani, M02, MY, Malaysia
Job Description
We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.
As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as
Customer Specialist,
providing unrivalled support to clients within the logistics industry.Position
Customer Service Specialist (Malay English, Work in Office)
Respond to customer inquiries and obtain customer information in a timely manner through calls, emails, and other contact tools. Resolve customer complaints to achieve high customer satisfaction Record and submit customer complaints using the internal system according to the provided SOP.
Job Requirements
Diploma and above Excellent English and Malay communication skills (written, verbal, listening) 1-2 years of BPO experience will be an added advantage. Customer-oriented mindset, pleasant interpersonal skills, willing to learn and a team player. Proficiency in office software and computer operation Ability to work in a fast-paced working environment and work under pressure
Job Type
Full-time, rotational shift, 5 days a week
Salary
Basic RM2000 Performance KPI (up to RM250 per month)
Benefits
EPF, Socso Birthday Leave Maternity leave Annual Leave, Maternity Leave, Parental Leave, etc Opportunities for promotion Professional development
Expected Start Date:
Immediately
Know more about us at:
Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htm
Instagram: https://www.instagram.com/summitnexttechnologies
LinkedIn: https://www.linkedin.com/company/summitnext-technologies/
Website: https://summitnext.com/
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Job Detail
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Job IdJD1333941
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSungai Petani, M02, MY, Malaysia
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EducationNot mentioned