Job Description

• Execute daily logistics activities, including managing export and import documentation and obtaining necessary permits from authorities.
• Plan and arrange transportation to meet delivery deadlines and monitor shipping arrangements for both import and export shipments.
• Monitor logistics expenditures to ensure cost efficiency across all aspects.
• Oversee customer and affiliate orders and shipment schedules provided by Customer Care, preparing and arranging shipment bookings.
• Compile and plan all logistics requirements, coordinating with the Warehouse team for handling both Dangerous Goods (DG) and non-Dangerous Goods (non-DG) shipments.
• Ensure all logistics arrangements comply with regulatory requirements and work procedures, especially regarding shipping documentation.
• Coordinate with cargo forwarders for road transport, air freight bookings, and sea freight vessel bookings.
• Verify and inform the Operations team about delivery orders from cargo forwarders, and manage the return of non-acceptable goods rejected by the Quality team.
• Handle cargo damage claims with insurance parties, transporters, or forwarders.
• Assist in providing shipping documents and dispatch samples to customers for the Sampling team.
• Address customer complaints related to shipment delays, documentation discrepancies, and delivery issues.
• Coordinate with Material Planning to manage incoming shipment planning based on demand information.
• Update and maintain accurate records of inbound and outbound shipments for monitoring purposes.

Requirements

• Minimum 2 or more years of experience within a similar role in logistics or shipment.
• Bachelor\'s Degree in Logistics, Operations Management, Supply Chain, or a relevant field.
• Industry background within manufacturing related companies.
• Familiarity in handling international shipment (import, export) is ideal.
• Basic knowledge of Inventory Management and shipping terminology.
• A go-getter attitude with a strong eagerness to learn and adapt.
• An open-minded and proactive approach, unafraid to ask questions.
• Proven success in Customer Relationship Management, with strong interpersonal and communication skills.
• Additional experience in warehousing is advantageous, although not mandatory.
• Proficiency in Microsoft Office, besides SAP or alternative Order Entry Systems.
• Fluency in reading and writing Mandarin is ideal for communicating with China stakeholders.
• Able to work in Ayer Keroh, Melaka.

Agensi Pekerjaan Asia Recruit Sdn Bhd (200401036859) (675370-W) (JTKSM 230C)

Asia Recruit