Plan & monitor all daily delivery schedule to ensure timely deliveries & update delivery status in system
Liase with sales, admin, warehouse & transporters to ensure seamless order processing and fulfillment
Communicate with customers, sales & admin team regarding delivery schedule, delays or any issue
Handle request for returns or goods exchange adhere to company policies
Address and resolve customer complains or issues related to orders, deliveries or returns.
Provide administrative support for admin and logistics operations, including pallets tracking and prepare transporter claim
Responsible for proper filing and documentation system in order to comply with Audit requirements.
Responsible for stock control, stock count and housekeeping operations of warehouse.
Perform any other duties that assign by the Management from time to time
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