Logistics Customer Service Representative
Johor Bahru, M01, MY, Malaysia
Job Description
Key Responsibilities
Respond to customer inquiries related to shipments, tracking, delivery timelines, and documentation Coordinate with dispatchers, drivers, and warehouse staff to ensure on-time delivery Update customers proactively about delays, changes, or issues in transit Handle order entry, bill of lading creation, and shipment documentation Maintain accurate logs of interactions in System Resolve complaints and escalate unresolved issues as needed
Job Type: Full-time
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
Free parking Health insurance Opportunities for promotion
Education:
STM/STPM (Preferred)
Experience:
Logistics: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1220825
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohor Bahru, M01, MY, Malaysia
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EducationNot mentioned