Job Description

Flash Malaysia Express Hiring! Full Time Logistics Executive (Dispute) in WP Kuala Lumpur, Earn up to MYR 4,500 - Ricebowl
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Logistics Executive (Dispute)
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MYR3,000 - MYR4,500 Per Month
KL City,
Fresh Graduates
Fast Response
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Posted 39 minutes ago o Closing 26 Nov 2025
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Company Highlights

• Opportunities for career development
• Performance-based bonuses and salary adjustments
• Team-building activities and training programs

Requirements

• Possess a minimum Diploma or Degree in Logistics, Supply Chain, International Business, Business Administration, Data Analytics or relevant fields.
• Less than 4 years of working experience in the Express Industry. Fresh graduates are welcomed to apply!
• Able to communicate in Mandarin, English and Bahasa Malaysia. Mandarin proficiency is mandatory as the role requires liaising with internal Chinese stakeholders.
• Good communication skills and stakeholder management.
• Proficient in Microsoft Excel, tech savvy.
• Able and willing to work for 6 days a week (weekdays work from office, weekends work from home).

Responsibilities
Location: Bangsar South
Working hours and days: 9am - 6pm, 6 working days (Weekends WFH)

• Conduct audits on delivery records flagged as potentially falsified (DNR), including verifying supporting evidence such as delivery photos, GPS data, and system logs to ensure delivery accuracy and prevent fraudulent reporting.
• Review initial claim submissions for lost or damaged parcels to verify completeness and accuracy of documents (e.g., invoices, photos, receipts), and organize files for further processing or approval.
• Examine damaged parcel images and associated delivery data to determine the root cause (e.g., poor packaging, transit handling issues), and provide insights for service quality improvement.
• Investigate cases with abnormal parcel weight records by comparing declared vs. actual weight, and compile findings along with relevant system documentation for audit or correction purposes.

Benefits

• Conveniently located near LRT Kerinchi Station for easy public transit access and within walking distance to the office
• Parking available within the Head Office building
• Performance-based bonuses and salary adjustments
• Enjoy employee discounts at a variety of restaurants and wellness center in Bangsar South
• Opportunities for career growth and professional development
• Team-building activities and training programs

Additional Benefits

• High Basic Salary

Skills
Logistics Management Dispute Resolution Communication Skills Supply Chain Management Negotiation Problem-Solving
Important Information
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Skills Required