Job Description

Company DescriptionAboutTogether we make. Come make with us.OverviewAbout us.At Cricutxc2xae, we believe that wexe2x80x99re all born makers. When we built our first cutting machine, we saw the potential for a simple yet powerful tool to completely transform the way people craft, design, and DIY. Since then, we continue to innovate with new machines, platforms, materials, and tools, but thatxe2x80x99s just what we do. Who we are is a bustling worldwide community, a means for connection, and an outlet for unbridled creativity. Join us as we place the power of handmade into the hands of ALL.LifeLove your work. And your coworkers.Our company is made up of A+ human beings. We ask tough questions, entertain ideas outside of our own, and work together to make something bigger than ourselves. With Cricutxc2xae growing in China, the U.K., Australia, New Zealand, as well as Europe and South America, wexe2x80x99re on an unstoppable roll, satisfying that innate creative itch around the world. We train, develop, and celebrate great work with hallway high fives and promotions within. We also throw the worldxe2x80x99s best Halloween party.Enjoy incredible perks.We take care of our team. From outstanding medical, dental, vision, and retirement benefits, to pet insurance, 401K match, life insurance, incentive programs, paid time off, on-site massages, phenomenal work-life balance, and employee discounts, we offer the best benefits package in the DIY consumer electronics industry. Period.Like what you see? We canxe2x80x99t wait to meet you.

• In this role, you will manage end-to-end freight operations for shipments originating in Asia to destinations across the US, Europe, China, and Australia. You will work closely with forwarders, carriers, and 3PLs to secure space, optimize container utilization, and resolve capacity or scheduling challenges to ensure seamless logistics.

• The role involves working closely with the Supply Planning, Sourcing, and Quality teams to synchronize delivery schedules and cargo readiness dates with production plans, ensuring alignment with global demand forecasts. You will also prepare for peak shipping seasons by forecasting space requirements and coordinating detailed execution plans.

• You will actively monitor and report key supply chain metrics, identifying and addressing any issues that could impact delivery timelines or service levels. Risk management, including overseeing compliance with import/export regulations, will be critical in this role. In addition, you will evaluate vendor capabilities, develop plans to mitigate risks, and work collaboratively with cross-functional teams to drive process improvements, cost management, and innovation.

• You will build strong relationships with CMs, 3PLs, and carriers to foster continuous improvement and operational excellence. From time to time, you will visit vendors to ensure alignment on expectations, resolve performance issues, and maintain high standards across the supply chain.

• You will collaborate with Contract Manufacturers (CMs) to align freight plans with production schedules, holding them accountable for performance metrics and ensuring the accuracy of shipping documentation, such as invoices and bills of lading. When issues arise, you will act swiftly to resolve discrepancies and maintain operational efficiency.

Qualifications

• Freight & Logistics Management:

• 5-10 years of experience in freight management or logistics, with a focus on international shipping (Asia-to-US/Europe/China/Australia).
• Proven ability to manage relationships with forwarders, carriers, and 3PLs.
• Experience in managing shipping documentation and ensuring compliance with import/export regulations.
• Collaboration & Cross-Functional Work:

• Have worked closely with Supply Planning, Sourcing, Quality Assurance, and Contract Manufacturers (CMs) to ensure alignment and operational efficiency.
• Experience resolving logistics issues and working with suppliers to drive improvements.
• Problem Solving & Analytical Skills:

• Strong ability to identify and resolve logistics issues and monitor supply chain metrics (e.g., on-time performance, cost optimization).
• Develop, track and continuously improve KPIs through close collaboration with the internal and external partners.
• Cost Management & Project Management:

• Experience managing freight costs and optimizing container utilization.
• Ability to manage multiple projects, including peak season planning and process improvements.
• Communication:

• Effective communication skills, both oral and written, with people at all organizational levels.
• Fluency in both spoken and written English required

Additional InformationWhat to Do Next: Please attach your resume including links to your portfolio where applicable. If you want to show your super powers in other ways xe2x80x93 include that information too. You can be sure that Cricutxc2xae is an employer who values individuality, equality and diversity, so tell us what youxe2x80x99re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information!

Cricut