Job Description

Equine SMG Sdn Bhd - Malaysia's fastest-growing equine nutrition powerhouse! Lead our logistics as Operations Manager and keep premium feeds flowing seamlessly to champions and stables nationwide. Drive efficiency, own the supply chain, and grow with a passionate, horse-loving team!

Logistics Operations Manager

Key Responsibilities

Logistics Coordination

Coordinate with freight forwarders, transporters, and internal teams to ensure smooth inbound and outbound operations. Support import/export processes, shipment documentation, and delivery scheduling.

Warehouse & Inventory Management

Oversee warehouse receiving, storage, and dispatch processes, ensuring proper FIFO practices. Conduct inventory checks and monthly stock audits with the warehouse team. Monitor product movement, forecast procurement needs, and work with Sales to manage slow-moving or overstock items. Maintain accurate and up-to-date system stock reports. Proactively identify potential out-of-stock or overstock situations. Ensure the warehouse remains organized, safe, and audit-ready at all times.

Tracking, Monitoring & Operational Visibility

Manage shipment tracking to provide real-time updates from port to warehouse to final delivery. Ensure customers and internal teams receive timely and accurate status updates. Track container movements, ETD/ETA changes, and potential delays.

Team Leadership & Collaboration

Lead, mentor, and support the warehouse team in resolving daily operational issues. Conduct performance reviews, training, and coaching to build a high-performing team. Foster a culture of accountability, teamwork, and continuous improvement.

Customer Support & Issue Resolution

Provide timely updates to customers regarding shipment status or delays. Handle escalations involving shipment delays, damages, or documentation issues. Collaborate with Sales to support pricing, service expectations, and product/service offerings. Perform other ad-hoc tasks as assigned by management.

What We're Looking For:

Minimum 3 years' experience in warehouse or logistics management, preferably in wholesale/retail trade. Shipping experience is an advantage. Strong understanding of warehouse operations, inventory control, and logistics processes. Excellent analytical, problem-solving, and attention-to-detail skills. Strong leadership, communication, and team management abilities. Able to multitask, prioritize, and perform under pressure. Capable of training and developing warehouse team members. Proficient in Microsoft Office Applications. Must possess own vehicle. Willing to travel/outstation within Malaysia and Singapore.

Prefers ready-to-work applicants.

Why Join Us?

? Salary RM8,000 - RM10,000 (plus Allowances & Commission)
? EPF, SOCSO, EIS
? Career stability in a growing company
? Friendly and supportive team

Job Type: Full-time

Pay: RM8,000.00 - RM10,000.00 per month

Benefits:

Cell phone reimbursement Free parking Opportunities for promotion Professional development
Ability to commute/relocate:

Gelang Patah: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

What is your notice period with current employer?
Willingness to travel:

100% (Required)
Work Location: In person