Job Description

Loyalty Program & E-Commerce Executive contributes to the growth of the online business of KK Supermart by maintaining the online platform and enhancing the customer experience.

Responsibilities: -

To assist HOD in executing all E-Commerce daily operation. To support maintain product listing, update of pricing, propose promo mechanism for all online platforms such as Foodpanda, Shopee, websites and etc. Familiar with E-Commerce marketplaces (e.g. Shopee, Lazada, Tik Tok) Manage daily loyalty operations including registration, rewards, and redemption. Plan and execute member campaigns (festive, promotions, Members' Day). Analyse member data and prepare performance reports. Collaborate with internal and external teams to ensure smooth operations. Support onboarding of new products and outlets on e-commerce platforms. Assist in campaign execution and promotional uploads. Track performance metrics such as sales, traffic, and conversions. Coordinate with design and content teams for promotional materials. Assist in copywriting for app, push notifications, and social media. Manage marketing calendars and ensure timely campaign execution.
Requirement: -

Candidates must possess at least a Diploma, Advanced/Higher/Professional Degree in Marketing/Mass Communication/E-commerce or equivalent. At least 2 years working experience in E-commerce environment of sales, merchandising or process. Fresh graduate are welcome to apply. Computer literate, familiarity with E-commerce will be advantage. Required language(s): English, Bahasa Malaysia and Mandarin. Good communication & interpersonal skills. Able to multitask and uphold confidentiality. Well-organized and responsible with an aptitude in problem-solving. A team player with high level of dedication. Should be an energetic, collaborative and technologically savvy.
Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

Maternity leave Professional development
Application Question(s):

Do you have experience in handling Foodpanda, Shopee and other E-Commerce platforms? What is your expected salary? (min-max) What is your current/ last drawn salary?
Experience:

E-commerce: 1 year (Preferred)
Language:

Mandarin (Preferred)
Work Location: In person