Job Description

Company Description

We are SGS - the world\'s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.



Main Purpose of Role

• Be the SGS INDSAF interface for OPEX service delivery for the Machinery segment of I&E.
• Working with the Global Service Line and Business Verticals, design, develop, present, defend and win new business delivering novel service solutions to segment clients.

• Be the key contact point for machinery safety services across the network.
• Support and guide new inspection / audit templates for new / varied service scopes being developed / implemented as relates to equipment and machinery.
• Support with development and implementation of new training schemes and upskilling of workforce to changing demands in skills and certifications.
• Support in advice for new developments to the inspection and audit management system .
• Be the first point of contact for support with affiliates to deal with any potential complaints/ claims within the service to review all reports and support to prepare responses, including legal counsel per group policy.
• Responsible for maintaining the global capabilities matrices for the global operations as relates to machinery.
• Support in the implementation of systems to the network for execution and to maintain competent pools of freelancers for with valid certs.
• Maintenance of Global QMS and Manuals including updates and on-going training.
• Support in QMS harmonization for I&E globally.
• Ensure that all processes and procedures are up to date and accessible to the network in SharePoint
• Be a key contributor in the continuous improvement process of the organization
• At all times, comply with SGS Code of Integrity and Professional Conduct.

• Deep knowledge and understanding of purpose and role of TIC in assurance sector of markets
• Knowledge of International standards in particular those related to machinery regulatory compliance and industrial safety
• Good general knowledge of SGS Industrial markets including Energy, Transportation and Manufacturing
• Must have good communication skills at all levels, speak and present assertively
• Strong numerical skills with concomitant ability to develop economic cases for opportunities and projects
• Proficient in MS office suite, particularly Excel, Power BI, SharePoint and related tools
• Team player with a real ability to network and collaborate across all network cultures \xe2\x80\xa2 Ability to work independently managing multiple simultaneous opportunities and projects.

• Minimum 10-year experience in TIC / Technical Services / Operations particularly those providing statutory, regulatory and similar high-value compliance services related to machinery within competitive markets
• Experience in dealing with cross-affiliate projects, claims and complaints, evaluating and managing risk
• Familiar with matrix structured international organisations advantageous

• Must - university degree or equivalent, preferable in relevant technical or business discipline
• Must - business level English literacy
• Desirable - additional language capability

SGS