- To supervise the maintenance staffs and ensure that they discharge their duties diligently.- To ensure that all service contract such as cleaning, security, pest control, etc. are provided as per the stipulated scope of work.- To attend and evaluate all complaints from owners/residents and/or assigned handyman to investigate the complaints and report.- To follow up daily with maintenance staff on their feedback on complaints forms submitted for their investigation.- To reply to all letters from residents and prepare any notices for circulation to residents.- To obtain quotations from approved contractors as provided under the Standard Operating Procedure manual.- To regularly checked that all work are being carried out promptly and diligently by service contractors.- To keep records of all maintenance contracts and ensure that all the equipment such as fire-fighting equipment etc., are tested and maintained as per operation manual.- To carry out inspection of the building at least once a week.- To submit monthly report on condition of the structure, facilities and services provided in the building.- Assist in preparation of Monthly Report Assist in billing & collection and closely monitor the credit control/expenses to maintain a healthy Maintenance and Sinking Fund and prepare monthly credit report to your superior- To reply to all letters from residents and prepare any notices for circulation to residents.Job requirements:- Degree / Diploma or equivalent in property, hospitality, business, accounting, mechanical and electrical /architecture or related discipline- At least 2 years experience in managing stratified or gated community- Proficient in both written and spoken English & Bahasa Malaysia. Other language proficiency such as Cantonese / Mandarin is an added advantage- Knowledge of Strata Titles Act, Strata Management Act, Building & Common Property (Maintenance & Management) Act and its legistration and regulation Experience in taking over new completed project including implementation of quality audit and inspection to units and common property- Well versed with construction method of rectification and able to coordinates with building maintenance is added advantage- Dedicated, committed, willing to care for the community and willing to assume leadership roles- Posses good personality and PR skills Self motivated, able to work independently / team, positive and proactive- Computer Literate in Ms Office applications- Posses own transport and willing to travel- Willing to work extra hours
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