Job Description

At Panduit, we don't just offer a job - we offer a career where your contributions directly impact our customers, the environment and our company's success. You'll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you're ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!

The Maintenance Tech 2 provides technical support to equipment, machinery, tools, furniture, modular office and facilities equipment in a medium technology level and/or to equipment with a medium impact or medium-critical level according to the requirements in each location.

Has the responsibility to perform basic preventive maintenance activities such as cleaning procedures, lubrication, parts replacement, setups, change overs, visual inspections, functionality tests, safety inspections and also intermediate activities as precision adjustments, replacement of dangerous and/or delicate parts and others related to medium technical skills. Also performs corrective maintenance activities including repairs and troubleshooting that requires a deep analysis in order to provide the proper conditions to the internal costumers to accomplish their activities.

The Maintenance Tech 2 also has the responsibility to provide support during special projects that includes but are not limited to machinery or equipment installation, improvement projects, layout modifications, refurbish projects, manufacturing of parts, modifications to equipment, design, and any other project or work requested to the maintenance area by the clients required to achieve their goals focused on the key results.

The person in this position has regular contact with the supervisor. Is able to make decisions to ensure that the activities performed reach the standards required, but contacts the supervisor as needed.

The activities performed by the Maintenance Technician 2 are focused on the customer satisfaction, considering costs and resources optimization, reaching quality standards required in accordance with Panduit's policies and priorities. Will use A3 tool to analyze and identify the root causes of problems. Also able to lead kaizen events to solve those problems.

ESSENTIAL RESPONSIBILITIES:

Corrective Maintenance Activities

Diagnose and repairs the functionality problems reported by the customers in order to provide the best work conditions. Provides feedback to the supervisor about issues or problems detected during the Corrective Maintenance activities and that requires to be solved to guarantee the optimum service level. Provides support in corrective activities to the Maintenance Technician 1 when it is required.

Preventive Maintenance Activities

Responsible to perform the Preventive Maintenance activities assigned by the supervisor according to the Preventive Maintenance Program to equipment in a medium technology level and/or to equipment with a medium impact or medium-critical level according to the requirements in each location. Provides feedback to the supervisor about issues or problems detected during the Preventive Maintenance activities and that requires to be solved to guarantee the optimum service level. Identify and recommends any activity required to include or discard in order to improve the Preventive Maintenance Program.

Maintenance work request

Performs works requested to the maintenance area. Contacts to the requester to get all the information of work needed and work together to provide the support required by the customer to guarantee the customer satisfaction. Keep tracking of the materials, spare parts, chemicals or others required to perform the work requested to guarantee the best delivery time to the customers.

Special projects

Provides support during special projects that includes but are not limited to machinery or equipment installation, improvement projects, layout modifications, refurbish projects, manufacturing of parts, modifications to equipment, design, and any other project or work requested to the maintenance area by the clients required to achieve their goals focused on the key results. Able to use the A3 tool to analyze to identify the root causes of problems. Also able to lead kaizen events to solve those problems.

EDUCATION AND EXPERIENCE:

Required Degree:

High school Diploma (or local country equivalent education). Panduit recognized technical certificate/degree or successful completion of Panduit's development educational program.

Certificate(s):

Technical certificate/degree or Panduit's development educational program certificate.

Experience:

Three (3) to five (5) years relevant experience

KNOWLEDGE, SKILLS AND ABILITY:

Customer service oriented. Intermediate computers skills in word processing, spreadsheet, email, internet and design software (drawings). Excellent written and verbal communication skills. Effectively communicates technical information and project status in writing and verbally. Ability to analyze problems to find root cause solutions. Attention to detail. Ability to use electrical test instruments. Ability to use hand and power tools. Ability to use Hand Pallet, Lift Truck, Boom & Scissor Lift. Lifting: Lifting of up to 50 lb., up to 4 hours per day. Walking, bending, stooping, carrying tools or parts, climb stairs, ladders or scaffolds throughout the day.

Work Shift

12-hr Rotating (Malaysia)

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,000.00 per month

Benefits:

Additional leave Dental insurance Free parking Health insurance Meal provided Opportunities for promotion Professional development Vision insurance
Application Question(s):

Are you willing to work 12-hours rotating shift? How long is your notice period?
Education:

Malaysian Special Skills Certificate (Preferred)
Experience:

Maintenance: 3 years (Preferred)
Work Location: In person