Major Account Manager, Communications Service Provider (based In Kuala Lumpur)

Kuala Lumpur, Malaysia

Job Description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
F5 technologies are at the heart of modern applications that are enabling digital transformation across the globe. We give the world’s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere—with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take great pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk to you!
The Major Account Manager, Communications Service Provider is a strategic sales position requires strategic thinking coupled with tactical execution of identified business opportunities. You will be responsible for managing all facets of the relationship with key accounts while ensuring revenue goals are being met. Developing opportunities across the F5 solution portfolio while effectively selling solutions and services using technical and customer knowledge to influence and build relationships, while working closely with Systems Integrators, large Service Providers and regional VARs. This is an individual contributor and quota carrying role.
This position is based in Kuala Lumpur, Malaysia.
Primary Responsibilities:

  • Primary point-of-contact for account/(s) and maintains contact with account at a high, executive level, focusing on the strategic nature of the relationship

  • Sells the organization’s products or services to and maintains relationships with existing national named accounts. Responsible for rapidly growing and retaining named accounts.

  • Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats

  • Prepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision-making processes and overcomes objectives to closure, and closes sales in a professional and effective manner

  • Responsible for significant key partner relationship management and development. Facilitate executive-level relationships between the customer, F5 and its partners including; facilitating communication on strategic and tactical issues and maintaining continuity

  • Maintain up-to-date knowledge of industry trends, technical developments and government regulations that effect target markets

  • Understand organization’s business needs, develop application of products and services and communicate how F5’s solutions will address those needs

  • Determine market strategies and goals for each product and service; understanding the strategies, goals and objectives of named accounts

  • Assume a leadership role in coordinating territory strategy and tactics for sales support team (inside sales, systems engineering, channel manager)

  • Assume full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact through the procurement process and ensure Salesforce is utilized appropriately and maintained on a regular basis

  • Develop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basis

  • Develops strategy for sustained management and success of business and coordinates resources to ensure goals are met

  • Partner with internal and external teams and channels to develop creative technical solutions to improve F5´s footprint and Customer dependent in account

  • Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies

  • Perform other related duties as assigned

The is intended to be a general representation of the job and may not be all-inclusive.
Knowledge, Skills and Abilities

  • Strong negotiation and closing skills with proven track record in solution selling and presentation abilities

  • Sophisticated client interfacing and customer-focused approach

  • Demonstrated selling skills in a complex matrix environment

  • Demonstrates effective use of internal relationships and resources

  • Strong ability to effectively prioritize workload, develop and lead pipeline and forecasting


  • 8+ years of direct work experience in a relevant environment

  • BA/BS degree preferred

F5 Inc. is an equal opportunity employer and strongly supports diversity in the workplace.
The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with or auto email notification from Yello/Workday (ending with or
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting

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Job Detail

  • Job Id
  • Industry
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  • Total Positions
  • Job Type:
    Full Time
  • Salary:
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  • Employment Status
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
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