Job Description

: - Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity. - Integrates technical knowledge and business understanding to create superior solutions for the company and for customers. - Resolve most technical incidents independently within your technical area. - Work with team members to resolve more complex or cross-technology incidents. - Identify potential escalations and alert management proactively. - Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility. - Independently reviews, implements, and verifies changes/solutions of moderate complexity and risk to meet customer and/or trade/IT infrastructure needs within area(s) of technical responsibility. - Apply patch and security changes per policy. -Proactively monitor the environment for patch compliance. -To attend customer inquiries (in Japanese) and Required work experience : - Bachelor Degree in IT or any related field - IT experience will be an added advantage - Fresh will be encouraged to apply - Japanese Speaker JLPT N2 or similar proficiency - Relocate to Japan - Able to work on shift basis

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