Job Description

About the jobCDNetworks Malaysia is looking for a DC Operation Engineer to provide field support. DC Operation Engineer primary role is to travel to different counties to perform troubleshooting, installation, deinstallation work in data center. DC Operation Engineer will ensure all incidents are logged and resolved, gather all relevant data, ensure all incidents and tasks follow the appropriate procedures, support data center activities including planned work, and other requests as needed.Job ResponsibilitiesLayer 1 activities, providing connectivity and supporting. * Performing general system administration duties including OS patching and upgrades, batch job monitoring, system and hardware diagnostics, and other activities to ensure optimal health and performance of all systems as required.

• System Administration of customer environments both physical and virtual for managed and dedicated hosting clients.
• Assisting senior level staff to configure customer requirements.
• Escalating critical incidents to senior level staff for resolution.
• Physical deployment of network devices, servers, cables, etc.
• Ensures proper cable management of all connections.
• Assembling server hardware for deployment and OS installation.
• Maintains detailed written records of all work activity.
• Reads/Creates installation plans (Spreadsheet/Visio Drawing) and implements installation accordingly.

Job Requirements

• Open to Malaysian only.
• At east Bachelor\xe2\x80\x99s degree or equivalent required.
• Willingness and ability to travel internationally at least 50% of the time.
• A keen analytical and structured approach to problem solving.
• Willingness to learn in a fast-paced environment.
• Strong communication skills.
• Excellent documentation skills.
• Proven ability to work independently.
• A dedication to customer satisfaction.
• Must be reliable and have schedule flexibility with ability to work non-standard business hours.
• Must be able to multitask efficiently.
• Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist.
• Ability to work weekends and/or holidays on rotational basis to accommodate business need.
• Able to lift heavy equipment/items up to 50 pounds.
• Highly responsible, self-motivated, and able to thrive in an energetic, fast paced, high growth, entrepreneurial environment.
• Strong team player who can build strong relationships at all levels of the organization.
• Have excellent communication skills - written, verbal, presentation and interpersonal.

Preferred

• AA or BS in Computer Science or related field.
• Experience administering Windows Servers (2k3 \xe2\x80\x93 2k12) AND Linux (RHEL / CentOS) systems and networks.

• Experience with Linux AND Windows server OS and applications.
• Experience troubleshooting OS and Hardware.
• Experience supporting existing infrastructure.
• Experience resolving client requests in a timely manner.
• Strong troubleshooting skills.

Language SkillsEnglish and MandarinTravel RequirementsMore than 50%Job Location
Kuala Lumpur and Johor BahruAbout UsAs a global-leading Content Delivery Network and Edge Service provider with over 20 years of experiences, CDNetworks delivers fully integrated cloud and edge computing solutions with unparalleled speed, ultra-low latency, rigorous security, and reliability.From Fortune 500 companies to SMBs, our customers benefit from our diverse products and services including web performance, media delivery, enterprise applications, cloud security, and colocation services on a daily basis.Founded in 2000, CDNetworks expanded over the years in a steady and solid manner to meet the needs of customers around the world. We have 14 global offices and 10 R&D centres across continents, all unified with one simple goal \xe2\x80\x93 provide the fastest and most secure digital experiences for internet users around the world.People being the most valuable assets of our company, we put great emphasis on each team member\xe2\x80\x99s professional and personal growth.We are looking for compassionate individuals who are deeply committed to learning and growing with us in the long term and who are aggressively result-oriented in achieving both professional and personal development objectives.Join CDNetworks to help improve the performance and security of our internet together!Powered by JazzHR

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