Job Description

About This Role:As a Management Support Executive, you will be responsible for ensuring the smooth administration and success of the Operations department.You Will Work On:

• Assisting to ensure Accounting Superhero\xe2\x80\x99s services are delivered timely, on budget and complement to client\xe2\x80\x99s standards and expectations.
• Assisting clients to consistently adhere to project deadlines laid out by clients.
• Assisting the head of department in managing the departmental strategies and administrative work of the department.

Responsibilities:

• Liaise with clients and ensure that clients have a positive experience;
• Prepare engagement contracts and roll over of contracts;
• Ensure clients\xe2\x80\x99 onboarding tasks are completed smoothly;
• Be a Liaison Officer between Operations department and clients;
• Keep track of clients on monthly plans and ensure renewal done before contract expiry;
• Assisting the managers to ensure all clients\xe2\x80\x99 deadlines are tracked and assist in coordinating jobs within Operations department so that clients\xe2\x80\x99 deadlines are met;
• Assist to prepare and catalogue the SOPs for the Operations team;
• Ensure SOPs are updated timely;
• Assist in monitoring the compliance of work are carried out to the SOPs;
• Ensure clients\' communication are being attended to by Operations department;
• Report directly to Operations Supervisor on jobs status
• Assist to keep track of all open jobs as well as jobs billings;
• Prepare management reports;
• Keep track and report of department\'s KPIs;
• Assist in the planning and executing projects related to Operations department;
• In charge of clients\xe2\x80\x99 accounting records movements;
• Liaise with all relevant departments on operational and clients\xe2\x80\x99 matters;
• Support the Operations team where required;

You will also be involved in other tasks as may be assigned or allocated to you by your supervisor/reporting officer from time to time including any administrative matters.Requirements:

• Candidate must possess at least Bachelor\xe2\x80\x99s Degree in Business Administration or related field
• Required language(s): English
• At least 1-2 year(s) of working experience in the related field is required for this position
• Comfortable liaising with clients
• Understanding of office management and basic accounting procedures
• Able to work independently and as a team
• Able to meet deadlines
• Have a good interpersonal and analytical skills, and
• Have strong work ethics.

Accounting Superhero Benefits:Exact benefits vary depending on location. That said, all our employees receive the following:

• Group Hospitalization & Surgical Insurance
• Base of 10 days paid annual leave and 14 days medical leave.
• Private medical reimbursement (subject to annual cap).

MFP CLOUD SDN BHD (Accounting Superhero)