Job Description

• Fluent in Chinese and Malay (listening, speaking, reading, and writing skills).
• Strong communication, observation, and adaptability skills.

ResponsibilitiesI. Basic Responsibilities

• Complete tasks assigned by superiors: Under the leadership and supervision of superiors, regularly meet quantifiable work requirements and handle and resolve assigned tasks independently.
• Training and Learning: Participate in various company-provided training programs, including corporate culture, product knowledge, business processes, and management skills, to enhance personal capabilities. Experience Accumulation: Focus on gaining experience and continuously improving business skills and overall quality in the course of work.

II. Specific Job Responsibilities1. Marketing:

• Assist in the execution and supervision of marketing plans.
• Organize market research for company products and provide market positioning analysis reports.
• Collect and analyze industry information for market forecasting.

2. Customer Service:

• Proactively serve customers, understand customer relations, and collect and report feedback in a timely manner.
• Assist superiors in developing and implementing work standards and service processes; lead by example and strictly adhere to job responsibilities.
• Guide and train new employees, completing necessary training tasks.

3. Production Management:

• Analyze production operations, create operation manuals and related standards to improve product quality and work efficiency.
• Responsible for production line improvements, analyzing and addressing on-site issues, and implementing continuous improvements to enhance production capacity and reduce costs.
• Participate in the formulation and execution of production plans to ensure smooth completion of production tasks.

4. Human Resources Management:

• Assist department managers with daily tasks, including personnel arrangements and work distribution.
• Maintain employee personnel files, and handle various tasks related to statistics, analysis, forecasting, adjustment, and inquiries.
• Assist with recruitment, signing or renewing labor contracts, and handling approval procedures for job assignments, transfers, etc.

5. Business Development:

• Responsible for expanding and developing company business, identifying new market opportunities and customer resources.
• Develop and implement business development plans to achieve business goals.
• Maintain good communication with clients and establish long-term cooperative relationships.

III. Common Responsibilities

• Communication and Coordination: Maintain regular communication with employees or team members to understand their work and personal situations, and report and resolve issues promptly.
• Team Building: Participate in or lead team-building activities to enhance team cohesion and effectiveness.
• Problem Feedback and Resolution: Report issues arising from daily work to the on-duty supervisor or superior, and provide appropriate suggestions and solutions for improvement.

Benefits

• EPF (Employees Provident Fund)
• SOCSO (Social Security Organization)
• EIS (Employment Insurance System)
• Promotion opportunities
• Professional development

Additional Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Medical and Hospitalisation Leave

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