Company Descriptionfoodpanda is part of the Delivery Hero Group, the worldxe2x80x99s pioneering local delivery platform, our mission is to deliver an amazing experiencexe2x80x94fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.We are looking for a Manager, Account Management to be based in Johor Bahru. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.Responsibilities:Responsibilities include, but are not limited to:Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.Monitor accounts and identifying upsell and cross-sell opportunitiesDevelop sound strategic marketing plans and ensure consistent growth for the clientxe2x80x99s businessMonitor each accountxe2x80x99s performance metrics and ensure compliance with foodpandaxe2x80x99s operational standards function.Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.Collaboration:Collaborate with other departments & stakeholders and provide feedback and identifying industry trendsAccount Manager will be the main point of contact in all matters relating to clientxe2x80x99s concerns & needsWork with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaborationCollaborate with various stakeholders to ensure project delivered timelyCollaborate with internal departments to facilitate client need fulfillmentQualifications
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