Job Description

Role Responsibilities

Job Summary*

\xc2\xb7 Management of loan applications.

\xc2\xb7 To coach, direct and motivate sales team towards achieving targeted goals.

\xc2\xb7 Responsible for retention of BIE (team members)

• Focusing on target market segmentation in relation to booking of assets.
• To manage all new applications submitted by (S)BDE i.e. assess and recommend for approval and to monitor the approving decision thereto.
• To achieve agreed sales targets by acquiring new business via selling BIL / GIL products directly to new customers, through identifying of financial solutions that meet customers\xe2\x80\x99 needs.
• To help strengthen team discipline and sustain team morale through striving for and achieving allocated team targets and supporting team/units\xe2\x80\x99 objective

Strategy*

• Drive the right sales culture and attitude

• To ensure sales planning and strategy are put in place throughout the year to achieve total revenue goal and targets.

• Drive, motivate & inspire Business Banking Client Acquisition Team to effectively manage respective individual sales to achieve planned sales activities and targets.

• Manage client experience.

Business*

• Deliver budgeted team sales target and increase sales productivity

• Segment focus, customer focus needs-based selling

• Deepen customer relationship penetration through multi-product selling or bundles around anchor product

• Drive and monitor Team sales strategies, create sales opportunities, evaluate effectiveness

\xc2\xb7 To share company business strategy, sales focus and regular review on sales performance with BDMs

Processes*

• Operational quality \xe2\x80\x93 manage sales controllable error, rejection, approval rate, TAT etc.

• Continuous sales improvement effort, through active engagement with Product, Credit & Operations.

\xc2\xb7 To ensure risks and issues identified are resolved in an appropriate and timely manner.

People & Talent *

• Coaching performance to achieve individual sales target

• Engage every team member and build strong team work

• Effective performance / scorecard / vintage mix management within budget, discipline in performance management

• Identify and groom potential sales leaders

• Upgrade people management skill constantly

Risk Management*

• Ensure CDD / AML & TCF diligence and adherence to operational risk controls and procedures in day-to-day Regional Sales teams management

• Discipline in HR and training related matters, Operational Risk Standards

• Zero tolerance of risk and compliance breaches

• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices

• Being measured against Governance and Operational Risk review result of the regional team

• Achieve satisfactory audit rating, ensure no adverse findings in internal / external audit, governance and compliance review

• To comply with all applicable money laundering prevention procedures

Governance *

Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct *

\xc2\xb7 Display exemplary conduct and live by the .

\xc2\xb7 Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

\xc2\xb7 Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

\xc2\xb7 Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders*

Internal \xe2\x80\x93 Product, Segments, Governance, RB, GBS, Collection, CDD, Credit & Risk.

External \xe2\x80\x93 Clients.

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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