Job Description

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At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Manager, CDMG KYC & AM



What is the opportunity?

Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.

Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their centres of excellence\xe2\x80\x99 and to implement/leverage standardised processes globally.

Working Hours : 8.30am-5.30pm

Region : APAC

What will you do?

• Active management of the APAC BCS KYC & AM teams to ensure optimum processing, quality of service and productivity are achieved.
• Ensure all daily processing tasks are completed in a timely and accurate manner in accordance to the established procedures and policies.
• Have excellent leadership and communication within the team to encourage development within the group to achieve a great team dynamic and also conducting performance reviews.
• Look for key areas for improvement and development to ensure a more streamlined department in addition to improving productivity by positively challenging status quo.
• Assist with any preparation for Audit either internally or externally and involving in projects/UAT testing\xe2\x80\x99s.
• Act as the subject matter expert on KYC & AM related processes and policies with good understanding of MiFID and deputies in absence of BCS APAC leads.
• Ability to identify any issues and escalate to AML, Compliance, Sanctions and Risks teams where applicable.
• Ability to perform interviews to identify the right candidate for the business and ensuring training documents, knowledge transfers are performed without any gap.
• Takes ownership on ad-hoc projects or documentation exercises related to operations/policies in addition to participation in meetings and presentation.
• Understands the flow of trading and non-trading products along with its documentation requirement on KYC/AM.
• Ability to perform other ad-hoc duties assigned by the management team.

What do you need to succeed?

Must-have

• Minimum 5-7 years management and operations experience within Client On-Boarding, Know Your Customer (KYC) and Account Management (AM) functions.
• In-depth knowledge of local and global KYC/AML regulatory requirements along with understanding on MIFID II.
• Experience in Front to Back Business & Operational Support.
• Ability to multitask, work with minimal local supervision day to day with stringent and various currency / market cut-off\xe2\x80\x99s
• Knowledge of other market products beneficial.
• Self-motivated and able to work under pressure in a dynamic and fast paced environment.

Nice-to-have

• Degree /Diploma in Business, Finance or related discipline preferred.
• The ability to work well between multiple departments and with all level of associates
• Ability to be flexible, follow tight deadlines, organise and prioritise work

What\xe2\x80\x99s in it for you?

Our Client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our Client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Summary

Address: Cyberjaya, Selangor, Malaysia

City: MYS-SELANGOR-CYBERJAYA

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: Capital Markets

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-02-23-08:00

Application Deadline: 2023-03-14-07:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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