Job Description

POSITION GENERAL SUMMARYBuilding core business capabilities through category management and space optimization while ensuring revenue improvement; business sustainability and higher stakeholder value.ESSENTIAL POSITION FUNCTIONS

• Ensure maximization of commercial revenue contributed from Airport Commercial Model (ACM) implementation and effective management of Capex / Investment through ROI analysis

• Space occupancy
• Financial impact
• Financial monitoring
• Airport Commercial Model concept delivery in accordance to strategies comprising of :

• Zoning
• Branding
• Landside vs airside
• New concept generation ie service model
• - Non-financial monitoring
• Ensure maximization of space occupancy at all airports except ACM airports

• Space occupancy
• Financial impact
• Financial monitoring
• Build product / brand offering for core business that meets customer needs and expectation and enhancing customer

• Experience
• Space and product planning
• Partners
• Brand identification
• Achieve optimum product categorization to yield maximum financial performance; enhance value proposition and elevate customer experience
• Identify and build strategic relationship with new brands and/or business partners for long term partnership and business sustainability
• Drive commercial procurement policies and procedures for effective and efficient award process
• Source new business opportunities; method and area to enhance revenue generation
• Maximize commercial activities by diversifying businesses and resources
• Develop and establish commercial personnel of high performance with business mindset to ensure effective; sustainable and profitable management of commercial business
• Develop and/or manage any other responsibilities /duties as required to improve the overall commercial business performance

Key Challenges1. Development of Airport Commercial Models according lifestyle, leisure, community and corporate responsibility models.
2. Developing strategies to optimize revenue through space optimization.
3. Identifying suitable business partners, brands and product mix for the respective Airport Commercial Models.
4. Navigate various levels of approvals and to convince multiple stakeholdersSkillsThe role requires a blend of skills to effectively drive retail leasing and revenue growth at the airport:

• Highly articulate, with good interpersonal communication and effective negotiation skills.
• Commercial acumen
• Retail leasing expertise
• Strategic thinking- with problem solving ability
• Analytic
• Stakeholder management,
• International business experience is an added advantage

Relevant IndustriesExternal

• Degree with minimum 5 years relevant experience.

EducationExternal

• Degree Certificate
• Master Degree would be an added advantage

Additional InformationOpen for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us by 10 September 2024.
Only the shortlisted will be notified.

Malaysia Airports