Job Description

Responsibilities

Strategically plan and manage resource planning, order management, and hand over the material to the respective carrier on time as per the customer SLA. Establish and monitor the key performance index to ensure that all required KPIs are being achieved above the goal. Deep dive and carry out RCA to understand the gaps detected during the operation. Develop and mitigate risk to ensure continuity of business by collaborating with cross-functional teams. Cultivate a continuous improvement culture under Xsite for all staff in all processes involved in achieving optimum productivity. Drive and implement KATA coaching system or other improvement tools in operations to guide area owners to exhibit improvement in each and every process. Act as the first level of contact for all operation-related issues and revert to stakeholders within the stipulated SLA. Provide the first level investigation for all operation-related quality issues and customer escalations. Carry out operation resource planning by reviewing cycle time and forecasts provided by the customer. Drive and plan the quarter-end closure without any major issues. Comply with laws, regulations, and ISO requirements. Perform other duties as assigned.

Qualifications

Minimum three (3) years of experience in logistics or supply chain management with at least one (1) year in supervision or management of logistics or related field. Bachelor's degree programs in supply chain management, logistics, or business administration. Record of successful distribution and logistics management. Demonstrable ability to lead and manage staff. Demonstrated understanding of consumer goods industry. Excellent analytical, problem-solving, and organizational skills. Ability to work independently and handle multiple projects. BS in Business Administration, Logistics, or Supply Chain. Additional experience/education may be required by contract or assignment.
Job Types: Full-time, Permanent

Pay: RM7,900.00 - RM11,170.00 per month

Benefits:

Health insurance Professional development
Work Location: In person