NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees. This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis. Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia
• Providing in-depth consulting services and delivering insights and analytics, as well as thought leadership
• Developing a deep knowledge of NielsenIQ Retail Measurement and Panel solutions
• Work closely with the Consulting Lead and Customer Service to transform customer experience and optimize use of NielsenIQ Essentials
• Developing and delivering business solutions for client performance tracking
• Coaching and mentoring junior associates to build their analytical development
• Managing a team of at least 3 people to deliver optimal results with a timeline

Additional Information

• At least a Bachelor\'s Degree, preferably in business
• At least 2-3 years work experience, preferably within consumer or trade marketing, sales, analytics and insights or market research.
• Knowledge of the Consumer Packaged Goods (CPG) industry is preferred
• Knowledge of research techniques and methodologies would be an advantage
• Excellent analytical skills
• Excellent communication skills and presentation skills
• An ability to work independently and in a team
• Good interpersonal skills are a must
• Fluent in spoken and written English
• Additional Asian language skills is an advantage
• Competent in Microsoft Office (Excel, Powerpoint, Word, etc)
• Proven experience in leading a team, managing people, and developing talent
• High say-do ratio

About NIQ NIQ, the world\xe2\x80\x99s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View. NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/ NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.