Job Description

& Summary A career in Resourcing and Deployment, within Internal Firm Services, will provide you with the opportunity to work in cross line of service staffing helping our network be even more agile in the ever evolving markets we work with, providing the right people on the right projects at the right time. You\'ll focus on ensuring that resources of suitable skills and calibre are available for tasks and activities as required as well as managing the education, planning, and skills enhancement associated with resources. As a team, we maximise resource sharing and enable the delivery of PwC to our clients through line of service and cross line of service staffing, forecasting, utilisation, and workload balance while considering development and diversity initiatives. Resource Management (RM) team plays a key role to ensure the best alignment of practitioners with the right skillsets to the right engagements at the right time. Scope of work Engage in conversations with stakeholders to understand the project pipeline, skills requirements and open needs to provide insights into issues concerning capacity and deployment, thus enabling effective management of resources. Connect with the professionals to determine their competencies, goals and interests Offer critical advice to the business leadership around demand & supply management, industry and market trends and application to the current functional processes Key responsibilities: Work directly with the business and own responsibility for a particular unit within a Service Line or Location. You will own the business metrics for this group and operationalize RM strategy for them. Some of the key deliverables will be: Responsible for forecasting, staffing, scheduling and making adjustments in real time to capacity planning, workforce management, productivity, utilization, efficiency, leading to profitability for the organization Plan and execute processes around demand forecasting, campus deployments, capacity management, demand-supply gap management along with optimal utilization of staff through resource sharing with other verticals Own governance and review all RM parameters and collaborate with business to drive the metrics - data research, analysis & reconciliation Build a network of RM professionals and manage and conduct regular practitioner sessions to strengthen understanding of ground dynamics Conflict management of schedules, smooth rollover planning Understand key skills and processes used in business and market trends assess practitioner\'s level of competency Partner and build relationships with LoS leadership and practitioners along with the RM pool Advise & drive automation processes for process efficiency Help build a learning focused, passionate, and solution-oriented team To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Develop new skills outside of comfort zone. Act to resolve issues which prevent the team working effectively. Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm\'s/client\'s expectations. Use data and insights to inform conclusions and support decision-making. Develop a point of view on key global trends, and how they impact clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Simplify complex messages, highlighting and summarising key points. Uphold the firm\'s code of ethics and business conduct. Preferred skills Leadership skills Conflict resolution & problem solving Functional expertise Business insights Relationship building & collaboration Proficient in advance use of Excel for reporting, other MS Office tools, Tableau, Power BI, Alteryx Team player Effective communication & networking Flexibility in terms of working hours and days as per business needs Additional application instructions Please attach the following documents along with your CV when you submit an online application: Academic Certificates and Transcripts, from SPM (or equivalent) onwards A copy of your NRIC or passport Recent passport size photo Education Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications Required Skills Optional Skills Desired Languages Travel Requirements Up to 20% Available for Work Visa Sponsorship No Government Clearance Required Yes December 31, 2023

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