Job Description

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores - foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently! We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives. Up for an exciting new career We are looking for a Manager of Enterprise IT Solutions (EITS), who will be responsible for managing and optimizing the usage of Google Workspace (GWS), Slack, and n8n automation (collectively called the EITS stack) within the APAC region. The incumbent will also work collaboratively with our global EITS team to ensure that these tools are implemented accurately and used efficiently. Responsibilities : Manage the day-to-day activities, build/develop integration, automate workflows and maintain the portfolio of corporate communications services and technologies, primarily focusing on the EITS stack. Collaborate with the IT Service Delivery team and business users to enhance and optimize the operational efficiency of the EITS stack. Provide technical expertise and support for integrating or separating email and collaboration systems during mergers, acquisitions, or divestitures. Collaborate with the central team to define the strategy and processes for acquiring and administering connected applications. Develop processes and strategies for delegating and automating certain tasks and responsibilities to streamline workflow and operational efficiency. Maintain documentation on tools usages and monitor it to identify opportunities for enhancement, optimization, and automation to drive continuous improvement and increase efficiency. Requirements : At least 5 years of hands-on experience administering GWS, including overseeing user provisioning, security settings, integration with third-party applications, and troubleshooting issues for an enterprise environment with more than 10,000 users. Having a Google Workspace Administrator certification would be a plus. At least 5 years of hands-on experience administering Slack, including overseeing user provisioning, setting up channels and workspaces, integration with other tools, and resolving technical issues for an enterprise environment with more than 10,000 users. Having a Slack Certified Admin would be a plus. At least 3 years of hands-on experience in administering and implementing integrations with automation tools such as n8n, UiPath, or Workato. Experience in handling complex data migration during an organization\'s mergers, acquisitions, or divestitures. Deep hands-on knowledge of command-line tools like Google Apps Manager (GAM) and Google Your Backup (GYB). Proven track record in projects supporting the following technologies: Email Infrastructure. Mail transfer protocols. Mail access protocols. Mail Securities. Communications tools. integration with 3rd party SaaS for automation. What we offer A dynamic and challenging work environment. A company committed to developing you personally and professionally. A great working atmosphere with regular company and team events. A vibrant and international team committed to diversity and inclusion. Responsibility from day one in a fast growing and global company. Benefits include free foodcredits ! foodpanda is operated by the Delivery Hero Group (\'DH Group\'), the global leader in the food delivery industry, processing over 4 million orders daily, operating in 40+ markets, with over 25,000 employees and approximately 600,000+ restaurant partners worldwide.

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