Job Description

As a Manager of IT Resilience for Governance and Assurance focused on Technology Resilience in one of the leading Global Banks, you will perform assurance on Technology Services being onboarded (3rd Party included) against the IT Resilience controls and standards. Clear understanding of how assurance is done using predefined standards is crucial.

Your primary objective is to perform daily resilience assurance review and assessment of IT Resilience Controls based on the incoming engagements from various stream for e.g., cloud-onboarding including reviewing the 3rd party resilience capabilities.

Strategy

• IT power\xe2\x80\x99s Standard Chartered Bank\'s vision and strategic agenda through the provision of innovative, secure and efficient IT solutions; we will deliver greater value to our business stakeholders; we will improve the skills and flexibility of our people and work more effectively with our internal and vendor service partners

Business

• Responsible for the continuity planning for IT Services required to facilitate business continuity and pandemic plans. Ensuring the alignment/governance of the Resilience agenda within IT [Technology Services] and the Group

Processes

• Perform technology Resilience assessments; resilient design, operational and service management processes; technical architecture, data resilience and testing activities. Ensuring IT Service Continuity Management principles, process, procedures, and best practices are followed

People & Talent

• Drive the discussion with key stakeholders as part of daily assurance review. Involve in training programme across T&I for roles with resilience responsibilities

Risk Management

• Contribute to the development of a management approach to identifying, planning and managing IT resilience risks.

Governance

• Primary governance for the Technology\xe2\x80\x99s Response and Recovery capabilities. Complete Ongoing Assessment & Governance of resilience & recovery capabilities driving availability objectives for IT against Business expectations. Support the development of ongoing Resilience Test & Exercise Programme and Govern IT\xe2\x80\x99s performance and ensure results are assessed, appropriate actions raised and actions managed to conclusion. Ongoing maintenance and development of the IT Resilience Framework

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]

Key stakeholders

• Group Resilience,
• T&I Leadership Team,
• Third Party Risk Management
• Cloud Governance Management
• Process Strategy & Design lead
• Process Change Management Lead
• Process Analytics Lead
• Continual Service Improvement Lead
• Governance & Assurance Lead
• Risk & Control Lead
• Supply Chain Management

Other Responsibilities

• Embed Here for good and Group\xe2\x80\x99s brand and values in TTO COO / IT Resilience; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
• Report directly to the Senior Manager of Governance & Assurance, IT Resilience
• Act as the core operational team within Governance & Assurance team to ensure all IT Resilience related engagement requests are reviewed and assured against IT Resilience Management Standard

QUALIFICATIONS

EDUCATION

• Bachelor\xe2\x80\x99s degree in Computer Science or equivalent required

• Years of exp - 5 to 10 years

• Strong working knowledge of Governance and Assurance in Technology space mainly on Cloud Services involving 3rd Party.

• Strong understanding of IT Service Continuity Management principles, process, procedures, and best practices.

• Understanding of following processes is a plus, Service Level Management, Availability Mgmt. and Capacity Mgmt. and Change Mgmt.

TRAINING

• Good understanding and working knowledge of ITIL (ITIL Foundation desired)

Good understanding of compliance requirement meeting regulatory needs.
Good understanding of Project delivery methodologies \xe2\x80\x93 Agile, SDLC, Prince
Good Technical background having experience in Distributed technologies.
Good understanding of Cloud platforms - AWS or Azure Architecture * CERTIFICATIONS IT DR Qualifications

ITIL Foundation / Intermediate
PRINCE2
LANGUAGES English

OTHERS

• Structured decision making and Superior problem-solving skills

Ability to grasp the big picture of the business drivers and IT drivers to create solutions and work at a detailed level, as may be required by business and IT teams to provide solutions
Ability to collaborate with teams across the firm to leverage previous experiences, utilities, and shared capabilities
Able to contribute to overall governance process to provide suggestion in terms of automation and lean working process.
Very knowledgeable about best practices, industry standards, open-source, emerging trends
Good visualization and presentation skills to create visual models and experience using industry modelling tools
Excellent team player with ability to communicate effectively with software engineers, infrastructure engineers, business analysts, and business managers

Role Specific Technical Competencies

• IT Service Continuity Management
• Contingency and Disaster Recovery

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

\xc2\xb7 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

\xc2\xb7 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

\xc2\xb7 Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

\xc2\xb7 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

\xc2\xb7 Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

\xc2\xb7 Flexible working options based around home and office locations, with flexible working patterns

\xc2\xb7 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

\xc2\xb7 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

\xc2\xb7 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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