Job Description

AnyMind Group is on a mission to make every business borderless, and our innovative AnyLive platform is at the forefront of that charge. We're scaling a cutting-edge service that blends AI Avatars and human-led livestreaming for top brands. We are looking for a true leader to step in as Manager for our AI Live-Stream Operations. This isn't just a management role; it's a unique opportunity to build, strategize, and own the operational backbone of a high-growth, large-scale service that is defining the future of live commerce in Asia. If you are a technical, strategic, and data-driven leader passionate about building high-performing teams and scaling new technologies, this is your chance to make a regional impact.

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What You'll Do

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Train, manage, and develop a high-performing team of AI Live-Stream Executives, fostering a culture of excellence, accountability, and continuous improvement. Set clear goals (KPIs) for the team, conduct regular performance reviews, and provide constructive feedback to support career growth. Manage team scheduling and resource allocation to ensure comprehensive coverage for all regional livestreaming campaigns. Design and execute the regional strategy for scaling livestreaming operations, ensuring consistency, quality, and efficiency across all markets. Create, document, and enforce Standard Operating Procedures (SOPs) for the entire livestream lifecycle, including equipment setup, OBS configuration, content preparation, and live troubleshooting. Oversee the master livestream calendar, coordinating with production, local market, and tech teams to manage the flow of campaigns from inception to launch. Manage the team's inventory of streaming equipment, oversee procurement, and ensure all technical assets are properly maintained. Act as the primary technical authority and final escalation point for all critical in-stream issues, guiding the team through complex troubleshooting. Implement and monitor quality assurance protocols to ensure all streams (both AI and human) meet high standards for production value, audio/video quality, and content accuracy. Stay at the forefront of livestreaming technology, AI advancements, and industry best practices; evaluate and recommend new software, hardware, and platforms to maintain our competitive edge. Aggregate and analyze team performance data, translating raw metrics into actionable insights and strategic recommendations for clients and senior leadership. Serve as the key operational contact for senior internal stakeholders (e.g., Design, Tech, Regional Leads), ensuring clear communication and alignment on campaign objectives. Guide the team on content optimization, including AI (TTS/scripting) enhancements and FAQ/audience engagement strategies, based on performance data.

Who You Are

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3-5+ years experience managing and mentoring technical or production teams. Mastery of live-streaming software (OBS, vMix) and A/V hardware. Proven experience with platforms like TikTok Live and Shopee Live. Strong ability to scale processes and manage complex projects. Skilled in using analytics to optimize stream performance. Excellent English skills with a background in high-paced e-commerce environments.

Nice To Have

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Direct experience working for a live-streaming platform (e.g., TikTok Shop, Shopee Live) in an operational capacity.

Why You'll Love It

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Advanced AI tools for all positions Competitive Salary Package Performance Review (2 times per year) Performance Bonus (1 time per year) Annual MVP Awards & Recognition Young, Energetic & Supportive Culture Annual Leave and Special Leave Benefits Comprehensive Health & Wellness Benefits (Medical, Dental, Optical, Wellness Claims) Career Growth Opportunities - develop client-facing and strategic skills in a fast-growing business Exposure to a Professional, International & Dynamic Environment * Great Opportunity to Explore Emerging Trends in the Digital Market