Manager (media & Issue Management)

Malaysia, Malaysia

Job Description


External Open Resourcing

Location: Malaysia (MY), Sarawak Energy (SEB)
Company: Sarawak Energy Berhad, Corporate Communication (50034007), Content & Editorial, Media & Issue Management (50034117)
Number of Openings: 1
Job Category : Established
Closing Date: 14 December 2023

Key Accountabilities:

  • Ensure the company\'s reputation is protected and all communication with the media and relevant external stakeholders are structured, coordinated, and consistent in manner.
  • Manage, supervise and oversee the MIM team and their activities, projects and assignments.
  • Cultivate and establish good working relationships within the media and publicity community to ensure the company\'s reputation is promoted and criticism are deflected.
  • Manage the flow of news about the company to the media.
  • Plan, oversee and manage press events when necessary.
  • Provide proofing, editing and composition for communication material including but not limited to; press releases, media packs or factsheets, articles, Media broadcast scripts or storyboards, interviews, social media, issues or crisis holding and position statements; and media updates.
  • Prepare content in the form of press releases, communication dockets or song sheets, spokesperson\'s talking points, potential or pre-assigned questions & answers, interviews, responses, sponsorships and advertorials for the media.
  • Provide content and editorial, as well as Media Engagement support for events when required.
  • Manage all steps of writing projects, from information gathering to content development, review, editing, design, proofreading and final publication/broadcast.
  • Proof, edit and/or review assignments by the Media & Issues Management team prior to escalation per Media Protocol.
  • Optimise communication channels and platform creatively to amplify news on the company and its development for effective communication including corporate social media and website.
  • Responsible for analytics, media landscapes and reporting including but not limited to, publicity mileage and/or post-issues analysis for corporate social media accounts, corporate website, all other media.
  • Compliance custodian for Reputation Management Plan and Crisis Communications Plan in compliance to applicable PPGs and corporate Media Protocol.
  • Detect public relations issues as they emerge and address them accordingly.
  • Ensure the company\'s media spokesperson is given the necessary support, guidance, and training.
  • Produce and manage/update Reputation Management Issues Matrix & Briefs.
  • Take on an active support role in Crisis Communication & Business Continuity Management.
  • Any other relevant/ appropriate tasks as assigned by line Manager.
Qualification & Work Experience:
  • Bachelor\'s Degree in Communication/ Journalism/ Public Relations/ Advertising/ Social Science/ Management/ Business/ Marketing/ English Language & Literature or equivalent with at least ten (10) years of relevant work experience and with at least three (3) years managerial experience.
  • In the fields of or related to Corporate Communication/ Media/ Public Relations/ Advertising and Marketing Communication/ Brand/ Campaign and Management.
  • Has good understanding and knowledge on Corporate Communication, Reputation Management, Media Management and Publicity Campaign.
Special Aspects/ Major Challenges of the Job:
To perform all tasks in line with Corporate Communication Operating principles which focuses on;
  • High performance culture.
  • Display professionalism.
  • Strict compliance to the communication protocol & disclosure & brand guidelines.
  • Proactive story telling.
  • Train spokesperson, select the effective medium/channel and develop the message/content.
  • Time Urgency - Prepared to work long hours and on weekends/public holidays when called upon.
  • Ability to perform under pressure in a fast-paced environment.
Preference will be given to internal candidate.

Sarawak Energy

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Job Detail

  • Job Id
    JD1002143
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned