Job Description

ABOUT THE ROLE: The position of Manager of Team will manage a Solution Delivery team, responsible for team administration, motivation, coaching & personal development, work quality & project staffing. He/she will work in collaboration with BPM & PdS teams in business development and capacity planning, will evolve focus of team skills and capabilities to most effectively respond to changing BU IT business requirements and will deliver specific expertise to projects as part of a project team (this may include hands-on roles with personal responsibility for project delivery). YOUR WORK: Manages a Software Development team ensuring effective use of standard IT Services tools to deliver consistent product quality and usability Identifies where IT services & applications can add measurable business benefits (e.g. time to market, quality, total cost of ownership), and propose ways to deliver optimization Responsible for input to internal bids up to 2m in value Successful delivery of customer projects and work packages that meet business requirements Works with other areas of IT Services, business project management functions and external customers Interacts within project teams, Account Managers to promote and assess opportunities for Ensures project delivery in accordance with the pre-determined scope, time, budget and quality through precise planning and organization, and effective management, coordination and monitoring of all project resources and activities Deals with an environment of fast turn-around projects, dealing with requests for changes to scope and design of solution Coordinates technical resources outside the team, in order to deliver critical customer projects on time YOU SHOULD HAVE: Previous experience minimum 8 years IT and/or logistics/banking industry experience (architect, account management, project management/PMO, senior development or business application support role) Minimum 5 years in managing multiple teams of people ideally across regions Ideally Certified PM (Prince2/PMBOK/DePICT) Leadership & Stakeholder management skills Strong communication, organizational and presentation skills WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposure Flexible Benefits - customized according to individual needs On-going professional and technical training and certifications A multicultural environment in modern offices Choose any day for your vacation from earned public holiday (Saturday and ad hoc) Smart casual everyday Global internal job opportunities available within DPDHL Unlimited Outpatient Medical Home office possibilities DHL IT Services - About Us IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: . Supports over 260,000 DPDHL e-mail users . Runs more than 7700 servers . Supports more than 2000 global services and applications . Processes 9 million shipment information messages per day . 200000 man days per year of development application. Apart from being more than 5000 highly skilled IT professionals with an intimate knowledge of the logistics industry, we at IT Services altogether represent more than 80 nationalities. IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices across three continents - Americas (Mechanicsburg, Westerville, Tempe in USA and Mexico, Costa Rica and Brazil), Europe (Prague in Czech Republic Bonn and Darmstadt in Germany) and Asia (Cyberjaya in Malaysia and Chennai in India). You would be part of over 1800 highly skilled IT professionals working in a friendly, multicultural environment of 26 nationalities in Cyberjaya.

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