Manager, Order To Cash (rest Of Asia)

Petaling Jaya, M10, MY, Malaysia

Job Description

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.



We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.



Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.







Objectives of the Position



Team lead of OTC team for RoA, including cooperation with the relevant Units/ Functions and sites. Responsible for ensuring that tasks and responsibilities are firmly anchored within the team. Monitoring of performance and results via KPIs and suitable benchmarks. Responsible for optimizing and developing personnel, processes, and distribution of tasks.

Main Areas of Responsibilities and Key Activities



Responsibilities and key activities



Responsible for the disciplinary and functional leadership for an OTC team of 8 for all RoA countries Coordinate required activities in the event of supply bottlenecks and ensure adequate, timely communication to customer and internal stakeholders. Ensure adherence to customer specific process requirements and other agreed standards, i.e. delivery process, labeling, invoicing. Work closely with other teams, especially Planning, Sales, TM / Export & Customs to ensure efficient processes and work procedures.

Organization & People



Identify development needs of employees and take care of knowledge transfer and their further training. In alignment with supply chain director, establish annual goals and objectives for the team in coordination with BU objectives, and manage performance to ensure attainment

Optimization & Projects



Lead the identification of continuous improvement opportunities related to customer service, supply chain and others. Ensure timely implementation of agreed improvement projects within the RoA team including adequate tools and systems.

Cost, Performance & Compliance



Set up an environment for long-term performance improvements by setting and monitoring targets / key performance indicators (KPI/PPI) incl. Identification of saving potentials, ensuring strict compliance with regulations, and group standards. Timely implementation of sustainable countermeasures in the event of a deviation.

Job Requirements



Bachelor degree in business administration or familiar areas At least 5 years experience in the area of supply chain management At least 2 years experience in a leadership role Pro-found understanding in supply chain distribution set ups and processes Experience in customer service in an international company for more than 5 years or relevant work experience in SCM/sales/controlling/, chemical industry background is a plus Chemical industry background preferred Proactive, can work independently and in teams

Technical & Professional Knowledge



Practical knowledge in SAP Experience in leading a team High analytical skills Pro-found experience in Microsoft tools (Excel, Powerpoint) Proficiency in both written and spoken English another Asian league is a plus * Team spirit and high willingness to collaborate across different functions

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Job Detail

  • Job Id
    JD1340488
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, M10, MY, Malaysia
  • Education
    Not mentioned