Job Description

Manager - Partner Delivery
General Information
Req #
WD00089208
Career area:
Supply Chain
Country/Region:
Malaysia
State:
Wilayah Persekutuan Kuala Lumpur
City:
Kuala Lumpur
Date:
Monday, October 6, 2025
Working time:
Full-time
Additional Locations:

• Malaysia - Selangor - Klang

• Malaysia - Pulau Pinang - Butterworth

• Malaysia - Pulau Pinang - George Town

• Malaysia - Selangor - Petaling Jaya

• Malaysia - Selangor - Shah Alam

• Malaysia - Melaka - Melaka

• Malaysia - Negeri Sembilan - Seremban

• Malaysia - Selangor - Selangor Darul Ehsan

Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our .
Description and Requirements
Key Responsibilities

• Lead and develop a team of vendor managers, fostering a culture of accountability and operational excellence.
• Oversee day-to-day partner delivery operations, ensuring adherence to SLAs, KPIs, and compliance standards.
• Manage escalations, service disruptions, and issue resolution with agility and professionalism.
• Conduct regular performance reviews and governance meetings with partners and internal stakeholders.
• Collaborate with Service Delivery, Supply Chain, Procurement, and Technical teams to align partner execution with business needs.
• Drive continuous improvement initiatives across the partner ecosystem.
• Ensure accurate reporting, documentation, and audit readiness for all partner activities.

Qualifications

• Bachelor's degree in Business, Engineering, IT, Supply Chain, or related field
• 8+ years of experience in vendor or partner management, with at least 3 years in a people leadership role.
• Proven track record in managing service delivery operations across multiple geographies.
• Strong understanding of SLA/KPI frameworks, compliance, and governance models.
• Excellent communication, negotiation, and stakeholder management skills.
• Experience with partner delivery models (e.g., Partner Sold, Partner Delivered) is a plus.
• Candidates from product companies preferred.

Additional Locations:

• Malaysia - Selangor - Klang

• Malaysia - Pulau Pinang - Butterworth

• Malaysia - Pulau Pinang - George Town

• Malaysia - Selangor - Petaling Jaya

• Malaysia - Selangor - Shah Alam

• Malaysia - Melaka - Melaka

• Malaysia - Negeri Sembilan - Seremban

• Malaysia - Selangor - Selangor Darul Ehsan

• Malaysia

• Malaysia - Melaka , * Malaysia - Negeri Sembilan , * Malaysia - Pulau Pinang , * Malaysia - Selangor

• Malaysia - Selangor - Klang , * Malaysia - Pulau Pinang - Butterworth , * Malaysia - Pulau Pinang - George Town , * Malaysia - Selangor - Petaling Jaya , * Malaysia - Selangor - Shah Alam , * Malaysia - Melaka - Melaka , * Malaysia - Negeri Sembilan - Seremban , * Malaysia - Selangor - Selangor Darul Ehsan

Skills Required