Job Description

Scope of Responsibilities:

The Manager - People & Culture (P&C) is responsible for executing people & culture strategies, goals and action plans for the Company. He/she will also lead and manage the P&C Department in providing relevant support services to business units and support departments of the Company to meet organizational goals and objectives. He/she works with the Taylor's Schools (TS) P&C and Group HR in carrying out the duties and support Taylor's Schools in the P&C functions where necessary. He/She works concurrently with the Head of Operations, to provide P&C analysis and advice to the Principal.

Reporting to: Head of Operations

KEY RESULTS AREAS/ RESPONSIBILITIES

Manpower and Staffing

• Lead and coordinate manpower planning & budgeting with line managers to ensure proper utilization of human resources aimed at achieving organizational effectiveness.
• Responsible for recruitment of qualified and competent personnel to meet the organization's business goals and objectives.
• Ensure proper and timely recruitment of qualified and competent staff to fulfill current and projected manpower needs of the organization.
• Ensure efficient administration in the department in relation to staff recruitment, employment, staff movement in compliance with the Company's policies and procedures.
• Organize new employee induction programme
• Ensure proper handling of documentation involving the Ministry, statutory bodies and government departments relating to employment, permits and staff remuneration in accordance with statutory and legislative requirements

Compensation & Benefits

• Ensure proper administration of monthly payroll and maintenance of the human resource information system (HRIS) so that relevant information is provided to support the planning and organization of new initiatives of the Company.
• Ensure effective management of staff leave and health plan
• Review and recommend improvements and enhancements to employment policies, practices and staff compensation and benefits (e.g. salary review exercise) to ensure that such policies and practices remain competitive to retain and attract qualified and competent staff.
• Preparation of annual staff budget.
• Review the monthly payroll reports from Group HR to ensure the accuracy of data
• Reclassify the monthly payroll reports for accounting purposes if necessary

Performance Appraisal

• Ensure proper implementation of staff performance management systems and appraisal process in order to facilitate development programmes on improving staff productivity, staff training, career progression and yearly increment and bonus.

Professional Development

• Conduct corporate training needs analysis, formulate staff development plans and organize development programmes and activities aimed at upgrading competencies of staff and developing staff potential for performance improvement and succession planning to support business plans and organizational development initiatives.
• Analyze and review training activities or programmes and provide relevant reports to the Management for further planning.

IR/ER

• Deal with employee relations, in particular staff discipline and grievances, to support the organization's philosophy and culture of striving for excellence.
• Provide guidance and advice to line managers on industrial relations matters.

Liaison with TSO P&C/ Group HR

• Collate and disseminate policies/projects from TS P&C/ Group HR to the institution.
• Provide information and submissions of reports to TS P&C / Group HR as and when required.

Others

• Strategic planning in human resource management and organizational development initiatives

• Provide advisory services and training on human resource management or related areas to line managers and staff where necessary.
• Any other duties as assigned from time to time.

JOB SPECIFICATIONS

MINIMUM ACADEMIC/PROFESSIONAL QUALIFICATION

• Degree with major course work in human resources management, business or a related field (Experience and education may be substituted for one another).

RELATED EXPERIENCE

• 10 years of working experience in Human Resources management with at least 5 years in a management capacity.
• experience in Expat recruitment and employee engagement

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

Organizational Awareness

• Understand how HR policies and people management support the organization's Vision, Mission and impact achievement of business goals;
• Knowledge of the programmes & services provided by the institution(s).

HR Expertise

• Knowledge of and exposure to the principles and practices of human resources management.
• Knowledge of P&C policies, processes, procedures and documentation.
• Knowledge in managing expatriates compensation and benefits
• Understands Labor Legislations - particularly pertinent and relevant clauses in the Employment Act 1955, Industrial Relations Act 1967, EPF Act, SOCSO Act, HRDF Act and Income Tax Act.

ICT Skills

• Ability to use SAP software is an advantage
• Ability to use Microsoft Office Applications.

Others

• Leadership and skill to coach and cultivate positive working environment
• Strategic thinker with business consultative approach.
• Strong analytical skills with attention to detail, metrics and trends.
• Effective presentation and communication skills. Proficient in English Language and Bahasa Malaysia is crucial.

COMPETENCIES (BEHAVIOURAL)

• Ability to maintain confidentiality of information.
• People-oriented, sensitive to and respect others.

• A team player and collaborator - engaging and working with cross functional teams
• integrity