Job Description

FIND YOUR \'BETTER\' AT AIA

We don\xe2\x80\x99t simply believe in being \xe2\x80\x98The Best\xe2\x80\x99. We believe in better - because there\xe2\x80\x99s no limit to how far \xe2\x80\x98better\xe2\x80\x99 can take us.

We believe in empowering every one of our people to find their \'better\' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we\xe2\x80\x99d love to hear from you.

About the Role

This role is to support AIA OSS to be AIA\xe2\x80\x99s pre-eminent business partner in managing and leading the Procurement Operations team to achieve efficient and effective procurement operation processes and play a significant role in the successful design, implementation, transition and sustainability of our targeted operating model.

Manage and supervise Procurement Support Operations for Ariba Sourcing to Pay processes; covers all modules in Ariba inclusive of Contract Life-cycle Management, Sourcing, Catalog Enablement, Vendor Master Data Maintenance and Supplier Enablement.

Manage Service Desk team that supports ARIBA & Concur related request & enquiries.

Manage & monitor the Team Leader in ensuring below PSO Service Areas run smoothly.

Contract Lifecycle Management (CLM)

Review and approve CLM creation and update in ARIBA, whenever necessary

Ensure sourcing process compliance prior to contract signing with proper documentation in place.

Support CLM Contract Workspace creation & amendment, whenever needed.

Support general enquiries on CLM.

Vendor Master Data Maintenance (VMDM)

Review and confirm the vendor creation and changes in SAP ARIBA, whenever necessary

Ensure all the requirements met per BU requirements

Maintain the vendor master data in SAP, whenever necessary

Support VMDM enquiries, and deal with SAP FICO team if necessary

Catalog Enablement

Review and approve catalog in ARIBA for the use of ARIBA P2P

Ensure all the supporting documents are in place before approving the catalog

Ensure compliance against sourcing process

Maintain catalog approver rules file in ARIBA and ensure it is updated

Upload catalog in ARIBA for the use of P2P and perform the maintenance, whenever necessary

Support catalog \xe2\x80\x93 P2P related enquiries

Supplier Enablement

Support supplier enablement activities on Ariba Network including but not limited to supplier communications, supplier data setup and work closely with Ariba supplier enablement team.

Communicate internally with supplier relationship owners and externally with suppliers on the enablement process

Ariba Sourcing

Ensure vendor is ready for Ariba Sourcing event and train the vendors on how to use ARIBA Sourcing

Support sourcing event until completion

Report & Data Analytics

Generate & customize report for the use of business units

Prepare report dashboards for business units and customize according to their business requirements, currently using Tableau system

Support report related enquiries

Centralized Buying Desk (CBD)

Manage P2P processes for BU, inclusive of raising PR, performing GR and follow through until invoicing & payment

Manage & monitor the Team Leader in ensuring MY GFS Service Desk run smoothly, inclusive of ticketing, escalation to L2 and broadcasting any SD issues.

Others:

Ensure ALL team members to understand the operation by the Service Areas

Ensure consistent Engagement with the team members

Monitoring & coaching the successor & building the SMEs

Managing stakeholders via Monthly Meetings and constant communication, inclusive of issue escalation

Ensure BPMs & training materials are up-to date for the team usage. Monitor the team.

Manage the team members individual development \xe2\x80\x93 soft skills & technical competencies

Job Requirements :

Education

Bachelor\xe2\x80\x99s degree in any relevant disciplines.

Experience

Experience in procurement related fields and shared services environment

7-8 years working experience, with supervisory experience

Practical Skills/Abilities:

Possess good analytical, communication, presentation and soft skills

Good leadership and people skills.

Possess personal attributes such as maturity, interpersonal skills, professional integrity and proactive

Able to write clearly and concisely and work within tight deadlines

Fast learner and flexibility in roles expansion, agile & adaptive in fast paced environment

Able to communicate well in English. Other languages such as Cantonese, Mandarin will be and added advantageous.

Able to work extended hours when necessary

Keen to learn, a team player and have good working attitude

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA