Job Description

Each one of us brings something different to Vistra, working as one team to deliver the right solution.That\'s why our clients choose to work with us - the power of our combined skills makes us unstoppable.Vistra offers a unique platform for our clients and our people to seize the world of opportunities.At the heart of everything we do are our core values:Committing to clients, Working as ONE Vistra, Empowering people and Doing the Right thing.

Why Vistra

At Vistra, we believe our clients\' businesses and people can make a difference in the world. That\'s why our work is focused on helping our clients act with confidence and speed to seize opportunity wherever it arises. As a global corporate service provider and fund administrator with more than 5,000 professionals in over 45 jurisdictions, we empower legal entities globally to work smarter, grow faster, act responsibly, protect capital and scale across borders - by doing what we do best: reducing risk and enhancing efficiency.

We support our clients over six sectors: Private Equity, Real Estate, Capital Markets, Corporate, Company Formation and Private Wealth and deliver value across three service lines:

• Governance, Risk and Compliance
• Advisory and Transaction Support
• Finance, Accounting and Administration

We grow when you grow, and we succeed when we work together across boundaries and borders, as one team. So, our promise to our clients is the same to you: working together, we will give you the confidence, the tools and the support to achieve your ambitions and leverage your unique skills - to seize your opportunity and help make a difference in the world.

You can also check out our and our to get a sense of Vistra\'s culture and our values.

So, what do you think? If you are excited about working with us and think you can get the job done but not quite sure if you meet all the requirements 100%, we want to encourage you to give it a try OR have an informal chat with one of our Talent Acquisition representatives.

Our opportunity for you:

Job Title : Manager, Training & Quality - KYC, AML & Compliance

Job Type : Permanent

Location : Johor Bahru, Malaysia

Purpose of the role:

The position will be supporting the KYC/AML/Screening teams within Global Service Centre (GSC) Malaysia, who is supporting various regulated markets where the regulatory environments are constantly evolving and challenging. The tightening of these requirements leads to heightened expectations about the quality of files, risk assessment, screening, documentation and Client Due Diligence (CDD) of our clients. It is therefore very imperative to keep the teams up to date with their knowledge and skills to maintain a higher standard. As the KYC/AML Training and Quality Manager, the position will be responsible to conduct training, monitor quality and ensure that process documentations are according to the local policies and any other compliance and regulatory requirements.

Key responsibilities:

• Partner with KYC/AML Team Managers and Subject Matter Experts to understand their training requirements
• Develop a well-designed training program and teaching materials that cover the various topics on KYC/AML and processes to meet operational needs
• Becomes the Subject Matter Expert and go-to person for training on KYC, corporate due diligence and AML risks related topics
• Deliver training for new hires and conduct periodic training for all team members
• Cross-train resources between various KYC/AML topics across different markets
• Drive the regulatory KYC quality commitment for GSC Malaysia and the markets we are supporting and conduct quality audit checks
• Deliver ad-hoc training in response to skills gaps identified during audits
• Monitor and evaluate the business impact of all training initiatives
• Work with Head of Department and Team Managers in developing process documentations and ensure that they are up to date, accurate and consistent with the local and group policies
• Maintain records on training and quality
• Support automation, system improvements and operational efficiencies

Attributes & Skills:

• Strong verbal and written communication skills.
• Sound analytical and research skills with meticulous attention to detail
• Excellent time management, good organisation skills and multi-tasking skills
• Ability to work independently with minimal supervision, and to excel under pressure for meeting any tight deadlines

Relevant experience:

• Minimum of 2-3 years of experience in training and managing training programs, training methods and evaluation
• Minimum of 2-3 years of experience in Know Your Client (KYC), Customer Due Diligence or Name Screening in a financial institution or equivalent function is an added advantage
• AML experience and good understanding of compliance and MAS regulatory requirements in Singapore is an added advantage

Education/Professional Qualifications:

• University graduate with Bachelor of Law / Accounting / Business / Economics / Finance and related academic qualifications
• Good knowledge of MS Office applications (Word, Excel, PowerPoint)

Join US!

Our promise to our clients is simple: we help them seize opportunity and make a difference in the world. It\'s the same to you.

Make a difference - seize your world of opportunity with Vistra!

LET\'S GROW TOGETHER.

Bring Your Whole Self to Work

We\'re passionate about Diversity and Inclusion at Vistra.We believe that everyone is equal and unique, and by embracing diversity it makes us better company.This creates an environment where anyone, from any background, can do their best work; Vistra is for the ambitious, the entrepreneurial, the bold.

Location:

Johor, MY

Department: Global Service Centres Operations (D500203)

Vistra