Mandarin Content Moderator

Petaling Jaya, Selangor, Malaysia

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FRESH GRADUATES ARE WELCOME & Non Content Moderator experience candidates are Acceptable

Responsibilities

Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
Review Product related moderation from seller and creator to ensure they are within the guidelines
Become and remain knowledgeable and passionate about leading E-Commerce products and service standards.
Review contents within agreed latency SLA and standards of quality
Label Videos, Store Content and Text contents as per policy guidelines.
Review Incoming Requests, perform analysis and report any risks from Buyer/Seller/Creator.
Ensure adherence is met on all basic product related training and clear the exams
Read, review, respond, and document user reports, reviews, and support tickets
Perform reviews and research to provide excellent policy support
Collaborate with cross-functional resources to notify and escalate substantial risk content per policy to ensure quick resolution.

Benefits

Additional Benefits

Ricebowl

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