Job Description

?? Mandarin Customer Service - Day Shift ??, ?? up to MYR 3,200, Agensi Pekerjaan Talentconsult Selangor ????? - Ricebowl
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Mandarin Customer Service - Day Shift
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MYR3,000 - MYR3,200 Per Month
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Fresh Graduates
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Posted 4 hours ago o Closing 15 Apr 2026
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Company Highlights

• Attractive Salary Package ??????
• Accessible by public Transport ??????
• Fresh graduates is welcomed ????????

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• Ara Damansara Petaling Jaya Selangor Malaysia 47301

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Requirements:

• Possess at least SPM qualifications (SPM Cert required)
• Able to converse in both Mandarin and English
• No experience required (Open for FRESH GRADUATES!)
• Good written and verbal communication skills
• Ability to multitask, prioritize, and manage time effectively
• Able to work during public holidays

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Working shift: 9 hours including 1 hour break (shift rotate monthly)
Off days: 2 days per week
Locations: Ara Damansara (Reachable by public transport)
Salary packages: Basic RM3000 + KPI max RM200

• Interact with customers through different channels such as emails, calls, and chats
• Listen attentively to customer needs and concerns
• Demonstrate empathy while maximizing the opportunity to build rapport with the customers
• Deliver a consistently high level of customer service to reduce repeat contacts and escalations
• Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and customer experiences

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Benefits:

• Annual leave & 14 days of paid medical leave
• KPI allowance & night shift allowance
• EPF, SOCSO, and medical claims
• Paid training provided
• Overtime pay is provided separately

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• Training Provided
• Allowance Provided
• 5 Working Days

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Mandarin Language Proficiency Customer Service Communication Skills Problem Solving Complaint Resolution Multitasking English Language

Skills Required