Ara Damansara Petaling Jaya Selangor Malaysia 47301
Penerangan Kerja Kelayakan Requirements:
Possess at least SPM qualifications (SPM Cert required)
Able to converse in both Mandarin and English
No experience required (Open for FRESH GRADUATES!)
Good written and verbal communication skills
Ability to multitask, prioritize, and manage time effectively
Able to work during public holidays
Tanggungjawab Working shift: 9 hours including 1 hour break (shift rotate monthly) Off days: 2 days per week Locations: Ara Damansara (Reachable by public transport) Salary packages: Basic RM3000 + KPI max RM200
Interact with customers through different channels such as emails, calls, and chats
Listen attentively to customer needs and concerns
Demonstrate empathy while maximizing the opportunity to build rapport with the customers
Deliver a consistently high level of customer service to reduce repeat contacts and escalations
Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and customer experiences
Manfaat Benefits:
Annual leave & 14 days of paid medical leave
KPI allowance & night shift allowance
EPF, SOCSO, and medical claims
Paid training provided
Overtime pay is provided separately
Manfaat tambahan
Training Provided
Allowance Provided
5 Working Days
Kemahiran Mandarin Language Proficiency Customer Service Communication Skills Problem Solving Complaint Resolution Multitasking English Language Cara nak pergi ke Agensi Pekerjaan Talentconsult Sdn Bhd guna pengangkutan awam? Petaling Jaya Pengangkutan Awam Berdekatan LRT LEMBAH SUBANG 1.6 km ARA DAMANSARA 1.8 km Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.