Job Description

Full Time Mandarin Customer Service Executive (Nov Intake) Jobs, salary up to MYR 4,500 in Agensi Pekerjaan Talentconsult Sdn Bhd Shah Alam - Ricebowl
e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-73b57a06>
Mandarin Customer Service Executive (Nov Intake)
Follow
MYR3,500 - MYR4,500 Per Month
, and +1 other locations
Fresh Graduates
Be an early applicant!
Posted 4 hours ago o Closing 15 Apr 2026
Be an early applicant!
Share
Save
Apply
Working Location Near Station

• Jalan Pengaturcara U1/51 Shah Alam Selangor Malaysia 40150
• Ara Damansara Petaling Jaya Selangor Malaysia 47301

Requirements
What you'll need to succeed:

• Possess at least SPM qualifications
• Able to converse in both Mandarin and English
• Cantonese will be an added advantage
• No experience required (Open for FRESH GRADUATES!)
• Good written and verbal communication skills
• Ability to multitask, prioritize, and manage time effectively
• Able to work during public holidays

Will be great if you have:

• Experienced in the Customer Service industry and the call center is entitled to salary negotiations

Responsibilities
Working shift: 9 hours including 1 hour break
Off days: 2 days per week
Locations: UOA Business Park, Subang Jaya/ Petaling Jaya (Reachable by public transport)
Salary packages: Basic + KPI + other allowances
(depends on interview performances such as language ability, working experiences, and education levels)

• Interact with customers through different channels such as emails, calls, and chats
• Listen attentively to customer needs and concerns
• Outbound voice contact to resolve more complex or dynamic customer queries
• Demonstrate empathy while maximizing the opportunity to build rapport with the customers
• Deliver a consistently high level of customer service to reduce repeat contacts and escalations
• Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and customer experiences

Benefits

• Annual leave & 14 days of paid medical leave
• KPI allowance & night shift allowance
• EPF, SOCSO, and medical claims
• Paid training provided
• Overtime pay is provided separately

Additional Benefits

• Staff Activities
• Training Provided
• Allowance Provided
• 5 Working Days

Skills
Mandarin Language Proficiency Customer Service Communication Skills Problem Solving Active Listening Interpersonal Skills
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Skills Required