???? Mandarin Customer Service

Kuala Lumpur, Malaysia

Job Description


  • Tolerance for repetitive work in a fast-paced, high-production work environment
  • Ability to rotate shifts, as needed.
Responsibilities
  • Handle inbound/outbound inquiries, feedback and provide resolutions to customers over the phone, email or via chat relating to product/service.
  • Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.
  • Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and the customer experience.
Benefits
  • Paid training will be provided
  • Work-life balance
  • MNC and friendly working experience
  • Strong learning and development plans for your career growth
  • Strategic location with direct access to public transport
  • Attractive monthly KPI incentives
  • Competitive salary packages
  • EPF & SOCSO
Additional Benefits
  • Annual Leave
  • EPF / SOCSO / PCB
  • Medical Insurance
  • Training Provided
  • Allowance Provided
  • 5 Working Days
  • Overtime Pay
  • Medical and Hospitalisation Leave
SkillsFluent Mandarin Customer Service Experience Problem-solving Communication Skills Patience Empathy AdaptabilityImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1068930
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned