Tolerance for repetitive work in a fast-paced, high-production work environment
Ability to rotate shifts, as needed.
Responsibilities
Handle inbound/outbound inquiries, feedback and provide resolutions to customers over the phone, email or via chat relating to product/service.
Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.
Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and the customer experience.
Benefits
Paid training will be provided
Work-life balance
MNC and friendly working experience
Strong learning and development plans for your career growth
Strategic location with direct access to public transport
Attractive monthly KPI incentives
Competitive salary packages
EPF & SOCSO
Additional Benefits
Annual Leave
EPF / SOCSO / PCB
Medical Insurance
Training Provided
Allowance Provided
5 Working Days
Overtime Pay
Medical and Hospitalisation Leave
SkillsFluent Mandarin Customer Service Experience Problem-solving Communication Skills Patience Empathy AdaptabilityImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Ricebowl
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