Job Description

?? Mandarin- Customer Service ??, ?? up to MYR 4,800 + commission, Agensi Pekerjaan Mango Global Technologies ????? - Ricebowl
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Mandarin- Customer Service
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MYR4,500 - MYR4,800 Per Month
Commission: MYR200 - MYR300
Malaysia
Fresh Graduates
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Posted a day ago o Closing 4 Dec 2026
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• Level UP, NU Tower Sentral, Kuala Lumpur, Kuala Lumpur, 50470, Malaysia Malaysia

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Position: Mandarin-Customer Service
Language: Mandarin and English
Location: Level UP, NU Tower Sentral, 2, Jalan Tun Sambanthan, Kuala Lumpur Sentral, 50470 Kuala Lumpur
Working Days/Hours: Rotational Shifts, 5 days and 9 hours a day(1 hour break)
Salary: RM 4200- 4500 + RM300 (KPI)
Requirements:
-Fluent in reading and typing in Mandarin and English
-minimum 6 months Customer Service experience or fresh graduates can also apply. Training provided.
-ONLY open to local Malaysians
Feel free to reach me at 5 on whatsapp
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• Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.

• Understanding customer needs: You will need to understand the unique needs of our customers and provide tailored solutions to their problems. You will be expected to anticipate customer needs and proactively offer solutions.

• Improving customer experience: You will work closely with other teams to improve the overall customer experience, identifying pain points and developing strategies to address them. You will be responsible for implementing changes to improve customer satisfaction and loyalty.

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Benefits
High salary for Freshers.
Training provided
Insurance covered
Bonus and yearly increment.
EPF and Sosco provided. * Annual Leave

• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Medical Insurance
• Training Provided
• Allowance Provided
• Performance Bonus
• Overtime Pay
• 5 Working Days

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Customer Service Mandarin Language Proficiency Communication Skills Problem Solving Interpersonal Skills

Skills Required